JEANA SNETHEN
West Frankfort,United States
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized, motivated, and eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
10
10
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
West Frankfort, IL
08.2020 - 06.2022
- Completed opening, closing and shift change tasks by following company guidelines.
- Kept customer and food preparation areas clean and well-organized.
- Operated cash register to accept cash or credit card payment and issue receipt for transaction.
- Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
- Delivered superior customer service focused on quality and meeting customer needs.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Informed customers of regular deals or monthly specials to upsell orders.
Secretary
Joplin Salvage & Demolition
West Frankfort, IL
07.2012 - 05.2020
- Maintained organized filing system of paper and electronic documents.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Greeted visitors and directed to appropriate location or person.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Managed multiple calendars and contacts using computer software.
- Anticipated leadership needs by preparing or gathering records, reports and correspondence.
Education
GED -
Illinois Community College Board
Franklin County, IL06.2013
Skills
- Interpersonal Communication
- Problem-Solving
- Attention to Detail
- Customer Service
- Phone and Online Order Processing
- Time Management
- Payment Processing
- Cash Handling
- Handling Complaints
- Collaboration and Teamwork
- Multitasking and Organization
- Documentation and Recordkeeping
- Dependable and Cooperative
- Time Management and Prioritization
- Packaging and Labeling
References
Sebrina Hilligoss
Family Friend
20+ years
618-983-9042
Kaitlyn Odle
Co-Worker/Boss
5+ years
618-923-2723
Timeline
Sandwich Artist
SUBWAY®Restaurants
08.2020 - 06.2022
Secretary
Joplin Salvage & Demolition
07.2012 - 05.2020
GED -
Illinois Community College Board