Summary
Overview
Work History
Skills
Work Availability
Wedding Wire's 2023 Couples' Choice Awards
Work Preference
Accomplishments
Timeline
Hi, I’m

Jeana Faye Harrell

Montgomery,Pennsylvania
Jeana Faye Harrell

Summary

Dynamic professional with a proven track record at Jeana Faye's Travel, adept in travel coordination and office administration. Excelled in enhancing customer relations and streamlining operations, showcasing strong proposal writing and analytical skills. Successfully improved client satisfaction and operational efficiency, leveraging expertise in accommodations booking and employee supervision.

Resourceful Travel Consultant passionate about providing dream experiences in leisure travel. Strong research background and love of all things travel. Extensive career in hospitality working with clients pursuing unique vacation adventures.

Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.

Overview

18
years of professional experience

Work History

Jeana Faye's Travel

Travel Consultant
04.2021 - 03.2024

Job overview

  • Organized trips for individual, family and business travelers.
  • Informed clients of travel policies and utilized preferred vendors to maximize company profits
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Collected, handled and documented payments for travel services and associated feels.
  • Handled sensitive information with professionalism and discretion.
  • Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
  • Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
  • Followed up with customers to increase customer service with travel plans.

Boswell Paving

Office Manager
06.2006 - 08.2008

Job overview

  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Skills

  • Accommodations booking
  • Billing
  • Staff hiring
  • Office administration
  • Employee supervision
  • Business administration
  • Proposal writing
  • Travel coordination
  • Banking operations
  • Customer relations
Availability
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Wedding Wire's 2023 Couples' Choice Awards

Earning the Wedding Wire's Couples' Choice 2023 Award was  rewarding in itself.

Work Preference

Work Type

Full Time

Work Location

RemoteHybrid

Important To Me

Work-life balanceFlexible work hoursHealthcare benefitsPaid time offWork from home optionCareer advancement4-day work week401k matchPaid sick leave

Accomplishments

  • Created elaborate honeymoon travel packages to boost company sales.

Timeline

Travel Consultant

Jeana Faye's Travel
04.2021 - 03.2024

Office Manager

Boswell Paving
06.2006 - 08.2008

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Jeana Faye Harrell