JEAN ALAN LUBIN

• Functioned as an essential worker during the pandemic facilitating policies and procedures for return-to-work protocols
• Managed access control systems ensuring the safety and security of corporate offices for high-net-worth client in midtown Manhattan while enforcing strict entry protocols
• Initiated contact while providing a warm, engaging welcome to all corporate guests, visitors and employees entering or departing the building and directing them to the appropriate destination
• Acted as a liaison/escort for various consultants/clients and/or visitors conducting site visits and providing overall guest satisfaction
• Inspected and received mail, shipping packages and large deliveries; coordinated logistics for load in or load out
• Improved quality of operations and consistency by implementing performance and operations procedures while collaborating with relevant stakeholders to enhance overall security measures and employee performance
• Maintained detailed records, written reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
• Handled complaints, service issues and other general questions or concerns as needed
• Responsible for staff scheduling and approving hours for human resource purposes
• Supervised trash removal and oversight of storage facilities for deliveries in addition to cleanliness and safety of overall work areas.

Patrolled the Parkchester location to maintain law and order, deter and detect criminal activity, enforce laws and regulations, respond to citizen

requests for assistance, and provide public safety.

Double-checked and secured all of the building's entrances.

Greeted tenants and visitors as they entered and exited the property.

Served as the compound's sole dispatcher and central point of contact.

Fires, accidents, and other safety hazards were immediately reported to me.

Kept an eye on things.

Read maps and mapped information.

Patrolled assigned areas on foot or in a vehicle.

• Functioned as an essential worker during the pandemic to enforce rules and regulations, respond to visitors request for assistance and provide public safety
• Responsible for enforcing all building codes and regulations in government buildings
• Interfaced with visitors while providing a warm, engaging welcome to all entering or departing the facilities and directing them to the appropriate destination
• Maintained reporting of any fires, accidents and other miscellaneous incidents that occurred and forwarded to supervisors on duty.

• Created operating procedures and training manuals for human resources to utilize during the onboarding processes with security personnel
• Worked alongside Fire Safety Director making sure the building had all the necessary fire safety precautions, plans and working emergency equipment
• Managed administrative duties such as scheduling, approving hours and performance reviews while overseeing a team of security officers
• Maintained detailed records, written reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
• Screened and directed vendors/contractors before granting access to restricted areas within the facility and supervised their progress during the startup phase of construction and design.

• Managed team of security personnel and intercom system/security list for busy accounting firm while maintaining security of the premises
• Greeted corporate guests, visitors and employees at the front desk and engaged in pleasant conversations while managing the check-in process
• Screened and directed high volume of telephone calls and facilitated prompt responses to all inquiries/request
• Responsible for administrative duties such as scheduling, approving hours and performance evaluations while overseeing a team of security officers
• Prepared written reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
• Handled complaints, service issues and other general questions or concerns as appropriate
• Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
• Inspected and adjusted security systems, equipment, and machinery to ensure operational use and to detect evidence of tampering
• Sorted mail and other important data ensuring that all correspondence was forwarded to appropriate personnel expeditiously.

• Managed team of security personnel and oversaw administrative tasks such as training, scheduling, approving hours and performance evaluations
• Acted as a liaison between corporate tenants and/or guest/visitors to address any issues or concerns that occurred and took appropriate action to remedy the situation as needed
• Toured between security stations and critical areas, inspecting officers, and adjusting workflow to meet fluctuating needs
• Responsible for putting security measures in place that resulted in a reduction of incident reports
• Prepared written reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.