JEAN ALEJANDRO MENDEZ MARQUEZ
MIAMI,Florida
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
4
4
years of professional experience
Work History
Barista
B - Bistro Bakery
04.2024 - Current
- Operated espresso machines and commercial coffee brewers to create beverages.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Visa Agent
Grow Prow
05.2023 - 02.2024
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
Comercial Agent
Edex Education Group
01.2022 - 04.2023
- Proactively resolved customer complaints, turning potential negative experiences into positive outcomes for both the client and company.
Server
Andres Carne De Res
03.2021 - 04.2022
- Served food and beverages promptly with focused attention to customer needs.
Server
La Mar
10.2020 - 03.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Bachelor of Arts - Music
Los Andes University
Merida, Ve06-2020
Skills
- Order taking
- Friendly and outgoing
- Problem-solving
- Beverage preparation
- Hospitality service expertise
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Barista
B - Bistro Bakery
04.2024 - Current
Visa Agent
Grow Prow
05.2023 - 02.2024
Comercial Agent
Edex Education Group
01.2022 - 04.2023
Server
Andres Carne De Res
03.2021 - 04.2022
Server
La Mar
10.2020 - 03.2021
Bachelor of Arts - Music
Los Andes University
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