Jean Baptiste Paul
East Orange,NJ
Summary
Communicative individual with strong understanding of dynamics of residence hall life to handle challenging situations with empathy and efficiency. Experienced in guiding and helping residents meet academic and personal goals. Knack for building relationships and helping students navigate challenges of college life.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Residential Coordinator
Educational Opportunity Fund at William Paterson University
2023.06 - Current
- Enhanced tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.
- Developed and implemented service programming and operational guidelines to meet residents' needs and preferences.
- Delivered referrals and information to residents and families about available services, programs and resources.
- Assisted residents in resolving conflicts or disputes amicably through effective mediation techniques when required.
- Established policies and procedures for handling emergency situations, providing guidance for staff members during crises.
Academic Coach
Educational Opportunity Fund at William Paterson University
2022.09 - Current
- Collaborated with teachers and administrators to develop and evaluate school programs by sharing student success data and insights.
- Assessed students for emotional and learning special needs and referred them to appropriate services.
- Coordinated with other academic coaches to share resources, ideas, and best practices for successful coaching strategies.
- Enhanced parent involvement in their child''s education by conducting informative workshops about effective home-learning strategies.
Residential Tutor Assistant
Educational Opportunity Fund at William Paterson University
2022.06 - Current
- Assisted in enforcing college policies, ensuring resident compliance to create safe living atmosphere for all students.
- Maintained open lines of communication between administration, parents, and residents, addressing concerns proactively for optimal resolution outcomes.
- Served as liaison between residential life staff and other campus departments to ensure seamless coordination of resources.
- Enhanced student living experience by providing safe, supportive, and inclusive environment within residential community.
Peer Leader
Transitional Program – Department of Education at William Paterson University
2022.01 - Current
- Established strong rapport with fellow students through consistent communication, empathy, and understanding, fostering trust within peer community.
- Served as mentor for incoming students, offering personal insights and experiences to help them navigate college life successfully.
- Collaborated with faculty to identify areas of improvement in student engagement and provided valuable feedback for course enhancement.
- Facilitated peer tutoring sessions, resulting in improved academic performance for participating students.
- Developed stronger communication skills among peers through regular workshops and presentations.
Safety Patrol
William Paterson University Police Department
2022.01 - 2022.12
- Improved team communication through active participation in guard shift briefings and maintaining open line of contact with colleagues during shifts.
- Conducted risk assessments before shifts to identify potential threats or areas needing additional attention for improved safety measures.
Education
Bachelor of Art in Sociology Social Services -
05.2025
- Dean's List [Sophomore and 2022]
Bachelor of Art in Disability Studies -
05.2025
Minor in Psychology -
05.2025
Skills
- IOS
- Windows
- Microsoft office
- Excel
- Behavior monitoring
- Academic Support
- Resident relations
- Health and safety
- Team Management
- Scheduling Management
Awards
- Academic Excellence
- Most Improved
- Peer Counselor Training Institute
Certification
- QPR Gatekeeper Certification - Certified: 21 June 2022
Languages
English
Native or Bilingual
French
Native or Bilingual
Haitian Creole
Native or Bilingual
Spanish
Limited Working
Timeline
Residential Coordinator - Educational Opportunity Fund at William Paterson University
2023.06 - Current
Academic Coach - Educational Opportunity Fund at William Paterson University
2022.09 - Current
Residential Tutor Assistant - Educational Opportunity Fund at William Paterson University
2022.06 - Current
Peer Leader - Transitional Program – Department of Education at William Paterson University
2022.01 - Current
Safety Patrol - William Paterson University Police Department
2022.01 - 2022.12
William Paterson University - Bachelor of Art in Sociology Social Services,
William Paterson University - Bachelor of Art in Disability Studies,
William Paterson University - Minor in Psychology,
- QPR Gatekeeper Certification - Certified: 21 June 2022
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