Jean Caleb Lebrun Lefranc
Philadelphia,PA
Summary
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
2025
2025
years of professional experience
Work History
Customer Service Cashier
Amazon
Philadelphia, Pennsylvania
11.2024 - 02.2025
- Communicated with dispatch regarding any changes in route schedule or delivery times due to traffic delays, weather conditions.
- Utilized street maps to plan and determine most efficient routes.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Scanned inbound and outbound packages to sort for destination.
- Answered customer questions regarding products and resolved issues with order accuracy and quality.
- Returned undeliverable packages back to warehouse for rerouting or disposal according to policy.
Server
Restaurant Magic
Philadelphia, PA
02.2024 - 01.2025
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Provided excellent customer service to ensure satisfaction.
- Greeted customers, answered questions and recommended specials to increase profits.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Presented menus and answered questions regarding items.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Informed customers of daily specials and signature menu items.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Maintained records of transactions made during shift as required by law or company policy.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Retail Sales Associate
Home Business
Burlington , NJ
03.2024 - 10.2024
- Used product knowledge to suggest items to match client needs.
- Answered customer inquiries regarding product features, pricing, and availability.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Cleaning Assistant
Varee Wycoff
Florence new
- Sanitized frequented areas and equipment using approved supplies.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Collected trash from floors within hallways, bathrooms and work areas.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
Education
Master of Science - Informatics Desk
University Saint Trinity
Haiti01-2022
High School Diploma -
Saint Martial
Haiti08-2019
Skills
- Vehicle maintenance
- Deadline adherence
- Load securing
- Route planning
- Loading and unloading
- Package handling
- Delivery logging
- Package scanning
- Order picking and processing
- Equipment operation
- Pallet jack and hand truck operation
- Forklift operation
- Order coordination
- Drawer management
- Retail merchandising
- Payment processing
- Product recommendations
- Product merchandising
- Cash handling expertise
- Positive and professional
- Customer complaint resolution
- Steam cleaning
- Hazardous material handling
- Cleaning and sanitizing
- Supply inventory management
- Multitasking and organization
Languages
English
Professional
French
Full Professional
Spanish
Elementary
Timeline
Customer Service Cashier
Amazon
11.2024 - 02.2025
Retail Sales Associate
Home Business
03.2024 - 10.2024
Server
Restaurant Magic
02.2024 - 01.2025
Cleaning Assistant
Varee Wycoff
Master of Science - Informatics Desk
University Saint Trinity
High School Diploma -
Saint Martial