Summary
Work History
Education
Skills
Languages
Timeline
Generic

Jean Carlo Zelada

Dansville,NY

Summary

Highly-motivated with finely tuned multi-tasking abilities and drive to work with productivity. Oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Passionate about delivering high quality customer service. Willingness to take on added responsibilities to meet team goals.

Work History

Library Page

Dansville Public Library
Dansville, NY
05.2023 - Current
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Set up computer and digital device access, providing assistance with use and operation.
  • Collected fees, fines and donations for balanced library finances.
  • Inducted, informed and supported new users with thorough library orientations.
  • Placed books on proper shelves when returned to circulation.
  • Answered questions from patrons and helped to find desired materials.
  • Located library materials, resources and technologies to fulfill patron requests.
  • Answered patron questions in-person or by phone regarding library services and resources.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Kept library shelves and printed materials well-stocked and organized according to established system.
  • Organized and maintained detailed records on equipment use, materials logs and circulation activities.
  • Located desired customer items through interlibrary loan system and coordinated deliveries.
  • Helped patrons to complete forms for library card issuance.
  • Maintained and updated patron records in library system database.
  • Communicated with other local and regional branches to locate materials for inter-library loans.

Education

Associate of Applied Science - Emergency Medical Services

Finger Lakes Community College
Canandaigua, NY

Skills

  • Bilingual (English & Spanish)
  • Processes and Procedures
  • Critical Thinking
  • Reading Comprehension
  • Telephone Etiquette
  • Fine Collections
  • Complex Problem-Solving
  • Computer Software
  • Effective Project Completion
  • Customer Satisfaction
  • Active Learning
  • Special Requests

Languages

English
Spanish

Timeline

Library Page

Dansville Public Library
05.2023 - Current

Associate of Applied Science - Emergency Medical Services

Finger Lakes Community College
Jean Carlo Zelada