Summary
Work History
Education
Skills
Languages
Timeline
Generic

Jean Carlo Zelada

Dansville,NY

Summary

Highly-motivated with finely tuned multi-tasking abilities and drive to work with productivity. Oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Passionate about delivering high quality customer service. Willingness to take on added responsibilities to meet team goals.

Work History

Library Page

Dansville Public Library
05.2023 - Current
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Set up computer and digital device access, providing assistance with use and operation.
  • Collected fees, fines and donations for balanced library finances.
  • Inducted, informed and supported new users with thorough library orientations.
  • Placed books on proper shelves when returned to circulation.
  • Answered questions from patrons and helped to find desired materials.
  • Located library materials, resources and technologies to fulfill patron requests.
  • Answered patron questions in-person or by phone regarding library services and resources.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Kept library shelves and printed materials well-stocked and organized according to established system.
  • Organized and maintained detailed records on equipment use, materials logs and circulation activities.
  • Located desired customer items through interlibrary loan system and coordinated deliveries.
  • Helped patrons to complete forms for library card issuance.
  • Maintained and updated patron records in library system database.
  • Communicated with other local and regional branches to locate materials for inter-library loans.

Education

Associate of Applied Science - Emergency Medical Services

Finger Lakes Community College
Canandaigua, NY

Skills

  • Bilingual (English & Spanish)
  • Processes and Procedures
  • Critical Thinking
  • Reading Comprehension
  • Telephone Etiquette
  • Fine Collections
  • Complex Problem-Solving
  • Computer Software
  • Effective Project Completion
  • Customer Satisfaction
  • Active Learning
  • Special Requests

Languages

English
Spanish

Timeline

Library Page

Dansville Public Library
05.2023 - Current

Associate of Applied Science - Emergency Medical Services

Finger Lakes Community College
Jean Carlo Zelada