Jeancarlos Caballero
Deltona,FL
Summary
Experienced loan processor with a strong foundation in customer service and a keen eye for detail. Proven ability to navigate complex loan applications while ensuring regulatory compliance. Seeking opportunities to further enhance customer satisfaction and streamline loan processing operations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Mortgage Loan Specialist
Point Mortgage Corp
01.2023 - Current
- Reduced turnaround time for loan approvals by efficiently managing workload and prioritizing tasks.
- Resolved complex issues related to existing loans, effectively retaining clients while addressing concerns promptly.
- Managed a high-volume pipeline of loans, consistently meeting deadlines and maintaining accuracy in documentation.
- Proactively identified potential issues within applications, taking necessary steps to rectify them before submission for approval.
- Coordinated seamlessly with sales teams to ensure proper alignment of expectations and timelines between clients and internal departments.
Sr. Loan Processor
THE MORTGAGE FIRM
06.2019 - 03.2022
- Managed a high-volume pipeline of loans, consistently meeting deadlines and maintaining accuracy in documentation.
- Worked closely with loan originator, borrower, and underwriter in writing and/or by telephone to obtain initial and final loan documentation required to close loan in a timely matter
- Proactively identified potential issues within applications, taking necessary steps to rectify them before submission for approval.
- Ordered all verifications needed including, tax transcripts, VOE's, FHA /VA case numbers, appraisals, title report, CAIVRS, and fraud guard
- Submitted loans to underwriting for initial and final approval.
Sr. Loan Processor / Jr. Underwriter
HOME POINT FINANCIAL CORP
04.2015 - 11.2018
- Coordinated seamlessly with sales teams to ensure proper alignment of expectations and timelines between clients and internal departments.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Perform analysis of credit, income, assets, fraud reports, FHA/VA case assignments and title documents
- Worked in close coordination with the Sr.Underwriter, loan officer, loan processor, title company, and closer/funder to obtain all documents necessary to approve and close all loans in a timely manner.
Loan Processor
GLADEWATER NATIONAL BANK
06.2013 - 05.2015
- Managed a retail pipeline of 30 to 40 loans, closed an average of 15-20 loans per month
- Processed residential mortgage loans FHA, VA, USDA, Conventional, purchases and refinances under various loan programs in a quality consistent with all lender's guidelines as well as meeting all regulatory requirements
- Reviewed credit, income, assets, disclosures, and all other initial loan documents
- Ordered appraisals, title reports, FHA case assignments, CAIVRS, MERS, Fraud reports, and requested MI, if applicable
- Demonstrated proficiency in automated underwriting systems DU, LP, GUS
- Communicated directly with underwriter, loan originator, borrower, title company and all other loan parties in writing and/or by telephone to obtain documentation required for loan approval and closing.
Education
NORHEAST PREPARATORY HIGHSHCOOL
PHILADELPHIA, PA06.2004
Skills
- Processing procedures
- Pipeline Management
- Document Review
- Appraisal review
- Loan origination software
- Problem-Solving
- Microsoft Office
- Desktop Underwriter
Certification
- FL Mortgage Loan Originator, NMLS ID # 332288
- 2-15 Resident Health & Life (Including Annuities & Variable Contracts) Agent License
Knowledge Areas
- Closing procedures
- Conventional and government guidelines
- Customer service
- Federal lending regulations
- FHA guidelines
- MS Office
- Processing underwriting
- Self-motivation
- Teamwork
- VA guidelines
- TRID guidelines
- Encompass
- Calix
- Blend
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Mortgage Loan Specialist
Point Mortgage Corp
01.2023 - Current
Sr. Loan Processor
THE MORTGAGE FIRM
06.2019 - 03.2022
Sr. Loan Processor / Jr. Underwriter
HOME POINT FINANCIAL CORP
04.2015 - 11.2018
Loan Processor
GLADEWATER NATIONAL BANK
06.2013 - 05.2015
NORHEAST PREPARATORY HIGHSHCOOL
- FL Mortgage Loan Originator, NMLS ID # 332288
- 2-15 Resident Health & Life (Including Annuities & Variable Contracts) Agent License
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