Jean Carlos Valerio
Dorchester,MA
Summary
Outgoing Hairstylist skilled in studying facial features and hair condition to determine hairstyles and treatments for individual clients. Upsells salon products and promotes business to exceed sales goals. Engages in light conversation to establish trust, likability and loyalty with customers. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
11
11
years of professional experience
Work History
Barber/Stylist Assistant
Exclusive
Boston, MA
07.2021 - 03.2023
- Sanitized workstations and salon equipment to reduce risk of infection.
- Pre-booked future appointments to increase repeat business.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Set up workstation and treatment room with products, equipment and supplies to facilitate services .
- Styled and designed traditional and contemporary hairstyles for men and women daily.
Barber/Stylist Assistant
D'Friends Barbershop
Boston, MA
10.2018 - 07.2021
- Sanitized workstations and salon equipment to reduce risk of infection.
- Pre-booked future appointments to increase repeat business.
- Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
- Employed styling techniques and hair product routines specifically tailored to Afro-textured hair.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Managed and updated shampooing, retail corner and hairdresser supply inventories to meet project demands.
- Kept detailed track of client preferences and product needs to effectively schedule appointments, maintain inventory and optimize customer service.
- Mentored new staff to enhance personal growth and increase productivity.
Sales Associate
G-Star RAW
Boston, MA
08.2018 - 09.2018
- Helped customers find specific products, answered questions and offered product advice.
- Adhered to company initiatives and achieved established goals.
- Received and displayed product shipments on store retail shelves upon delivery.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Built and maintained relationships with peers and upper management to drive team success.
- Answered product questions with up-to-date knowledge of sales and promotions.
Floor Manager
Macy's
Boston, MA
08.2017 - 08.2018
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Assessed team member performance and developed improvement plans for weak points.
- Stayed up-to-date on extensive company products and services.
- Directed efficient store recoveries to keep merchandise organized and presentable for customers.
Barber/Stylist Sales Associate
Moreno barbershop 3
Malden, WA
06.2014 - 03.2016
- Employed styling techniques and hair product routines specifically tailored to Afro-textured hair.
- Mentored new staff to enhance personal growth and increase productivity.
- Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
- Styled and designed traditional and contemporary hairstyles for men and women daily.
- Recommended hair styles to compliment clients' facial features and coloring.
- Set up workstation and treatment room with products, equipment and supplies to facilitate services .
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
- Sanitized workstations and salon equipment to reduce risk of infection.
Dishwasher
Snelling Staffing
Boston, MA
01.2014 - 06.2014
- Observed safety regulations and used protective gear to clean knives and other sharp kitchen supplies.
- Re-stocked clean washcloths, paper towels, sponges and other cleaning supplies.
- Mixed soap, water and sanitizer together to create cleaning solutions for daily use.
- Handled glassware, crystal and other fragile items with exceptional care to prevent breakage.
- Used pressurized faucet sprayer effectively to wash large quantities of dishes.
- Washed and sanitized sinks, trashcans and surfaces to remove excess food waste.
- Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
- Sorted clean dishes in appropriate storage areas for easy and accessible use.
Security Officer
Allied Universal Security Services
Boston, MA
03.2023 - Current
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Driver
Uber And Lyft
Boston, MA
05.2023 - Current
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Maintained accurate logs of vehicle inspections and repair status.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Adhered to company policies and procedures related to safety and security standards.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Performed emergency roadside repairs such as changing tires or jump starting batteries when needed.
- Delivered goods and services to customers on time and in excellent condition.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Secured merchandise, avoiding damage during transportation.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Achieved consistently high customer scores due to exceptional service.
- Picked up clients from specific locations to transport and drop off at destinations.
- Saved fuel by leveraging GPS to identify faster routes.
- Transported riders to designated stops according to pre-determined schedules.
- Enhanced customer satisfaction by providing courteous and professional service.
- Maintained delivery schedules without compromising safety.
Education
High School Diploma -
Brighton High School
Brighton, MA05.2014
Skills
- Hair artistry professional
- Razor cutting expert
- Outstanding customer service
- Eyebrow shaping
- Innovative hairstyling techniques
- Customer consulting
- Quick learner
- Marketing understanding
- Business management
- Customer buying trends
- Retail merchandising expertise
- Reading comprehension skills
- Written and oral communication skills
- Energetic self-starter
- Team player mentality
- Relationship selling
- Product Sales
- Listening skills
- Merchandising knowledge
- Customer- and service-oriented
- Reliable and punctual
- Cash register operation
- CCTV Surveillance
- Stationary surveillance
- Identification verification
- CCTV Monitoring
- Threat Assessment
- Interior and exterior patrol
- FLUENT IN Spanish
- Surveillance
- High level of integrity
- Incident Reporting
- General security
- Access Control
- Crime Prevention
Security officer
•Secure of all premises (patrol )
•ensure a safe environment through team
• Staying alert , while monitoring the CCTV
• Monitoring entrances of visitors/residents
• Trained in Safety Protocols
• Completes reports by recording observations, informations, occurrences, and surveillances activities
•Physically fit
• Access Control
• Fire Drill Training
• Fire Alarm Monitoring
• Pathogen Detection Training
• Highly Skilled in Customer Service
• Reliable
• Greatly Skilled In Teamwork
• Great Interpersonal Skills
• Skilled on MicroSoft Word , Excel
•Maintaining company reputation on high standards
Timeline
Driver
Uber And Lyft
05.2023 - Current
Security Officer
Allied Universal Security Services
03.2023 - Current
Barber/Stylist Assistant
Exclusive
07.2021 - 03.2023
Barber/Stylist Assistant
D'Friends Barbershop
10.2018 - 07.2021
Sales Associate
G-Star RAW
08.2018 - 09.2018
Floor Manager
Macy's
08.2017 - 08.2018
Barber/Stylist Sales Associate
Moreno barbershop 3
06.2014 - 03.2016
Dishwasher
Snelling Staffing
01.2014 - 06.2014
High School Diploma -
Brighton High School