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Associate Principal Engineer

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Dynamic Customer Service Representative with a proven track record at ADT, excelling in complaint resolution and technical troubleshooting. Developed effective training processes and maintained a detailed database to enhance promotional sales. Known for delivering exceptional customer care and demonstrating cultural awareness, ensuring a superior client experience.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level data entry/assistant position. Ready to help team achieve company goals.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Executive-level Estate & Property Operations Manager with 20+ years overseeing luxury residences, private estates, and high-rise condominiums. Skilled in staff leadership, vendor management, security operations, budgeting, and high-standard hospitality. Known for confidentiality, professionalism, and operational excellence.

High-performing SaaS Account Manager with a proven track record of exceeding quota, growing ARR, and managing complex enterprise and channel-driven accounts. Experienced in handling diverse books of business, driving net-new growth, and building long-term relationships with Fortune 500 companies, MSPs, and public-sector organizations. Strong background in direct and channel sales motions, enterprise account management, and partner-led growth across SLED, K–12, higher education, and commercial markets.

Jeancarlos Yanes

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