Jean Claude Ashimwe
Omaha,NE
Summary
Dynamic bilingual professional with extensive experience at Omaha Public Schools, excelling in community networking and resource navigation. Proven track record in public speaking and training, fostering partnerships that enhance community well-being. Adept at case management and passionate about health equity advocacy, driving impactful solutions for diverse populations.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Bilingual and Community Liaison
Omaha Public Schools
Omaha
02.2018 - Current
- Communicated with community members to assess concerns and identify solutions
- Referred families to community resources to improve well-being and quality of life
- Networked with local organizations, leaders and community members to build new and sustainable partnerships
- Fielded phone calls and welcomed visitors in effort to answer questions and inquiries regarding community resources and services
- Educated community members regarding resources and programs
- Developed and implemented training to educate school staff and teachers on the refugee community
- Managed enrollment, transportation and paperwork for individuals to take advantage of community resources
- Worked with leadership to define volunteer mission and vision
- Recruited community members for projects and activities
Teacher and Interpreter
Omaha Public Schools
Omaha
01.2017 - 01.2018
- Administered assessments to determine each student's specific educational and social needs
- Observed and evaluated students' performance, behavior, social development and physical health
- Tracked and analyzed data on student progress to design and enhance individualized lesson plans
- Liaised between school personnel, district administrators and site staff
Field Agent
GETRA
Kampala
11.2012 - 10.2016
- Demonstrated features, answered questions and redirected concerns to positive areas
- Prepared and finalized shipment documentation
- Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions
- Determined customer needs by asking relevant questions and listening actively to responses
- Received multiple positive reviews acknowledging dedication to excellent customer service
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction
- Coordinated between billing department and customers to resolve problems
- Responded to all customer inquiries thoroughly and professionally
- Supervised and directed all merchandise and shipment processing
- Accurately logged all daily shipping and receiving orders
- Worked night and weekend shifts during holiday season, securing orders ans shipments
- Documented and communicated timely claims information while supporting accurate outcomes
Social Worker
Uganda Cancer Institute
Kampala
02.2008 - 11.2012
- Maintained regular contact with clients, including visiting clients' homes
- Developed treatments and casework programs for average of ten patients each month
- Referred patients to psychiatric and medical examinations, as well as to family assessment planning teams
- Provided social work services to cancer patients from neighborhood countries, including medical assessments, individual and family therapy, case management, discharge planning and referrals
- Coordinated patient care from pre-admission to post-discharge follow-up
- Facilitated Permanency Team Meetings (PTM) and family meetings
- Interviewed and evaluated clients, including conducting safety and risk assessments
- Facilitated monthly family support groups
Assistant Logistics Manager
International Medical
Bukavu/Bujumbura
01.2003 - 01.2008
- Monitored and reported on transportation costs and ensured shipping documents were properly filed
- Coordinated dispatching of drivers to accomplish daily delivery requirements
- Expedited resolutions of shipping errors and packaging mistakes
- Delivered substantial cost savings by securing discounts from third-party logistics services providers
- Conducted research to address shipping errors and packaging mistakes
- Organized importation of and items via air and ocean by third part
- Negotiated agreements between employees to clarify misunderstood directions and resolved conflicts affecting performance
- Established logistics policy including mode, carrier and supplier agreements that benefited overall business
- Tracked customer shipment requirements to improve customer satisfaction while increasing service efficiencies
- Collaborated with materials purchasing specialist to meet production requirements and quality standards
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards
- Managed and archived quality documentation and participated in internal and external quality audits
- Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations
Education
BBA - Commerce And Administration
Bukavu Catholic University
Bukavu, DRCSkills
- Public speaking and training
- Community networking and resource navigation
- Report preparation
- Supervisory experience
- Resource referral
- Community outreach
- Social services coordination
- Community resource knowledge
- Public speaking events
- Community resources
- Community networking
- Community partnerships
- Home visiting
- Case management
- Social services
- Bilingual communication
- Health equity advocacy
- Health promotion
- Community-based resources
- Community engagement
- Bilingual in French, Kiswahili, Kinyarwanda, Kirundi
Certification
- Professional Interpreter in Education
- Omaha Public Schools Office of ESL, Migrant and Refugee Education
- Certification of Participation
- Aspire Teacher Learning Circle
- Community Health Worker
- Certificate of Appreciation
Timeline
Bilingual and Community Liaison
Omaha Public Schools
02.2018 - Current
Teacher and Interpreter
Omaha Public Schools
01.2017 - 01.2018
Field Agent
GETRA
11.2012 - 10.2016
Social Worker
Uganda Cancer Institute
02.2008 - 11.2012
Assistant Logistics Manager
International Medical
01.2003 - 01.2008
BBA - Commerce And Administration
Bukavu Catholic University
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