Summary
Work History
Education
Skills
Timeline
Generic

JEAN KENLEY

6640 Dahlia Dr Miramar,FL

Summary

Reliable Greeter with personable demeanor and outstanding knowledge of customer service. Adept at quickly verifying purchase receipts and answering questions kindly and comprehensively. Highly detail-oriented with commitment to professionalism and excellence. Organized and dependable at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Greeter/Customer Service Associate Cashier

Hungry Howies Pizza & Subs
03.2024 - Current
  • Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
  • Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
  • Answered customer questions and pointed individuals in right directions.
  • Provided friendly, attentive service throughout peak times for responsive customer care.
  • Completed opening duties punctually, preparing the entrance area for daily operations efficiently.
  • Monitored entrance security, reporting any suspicious activity or unauthorized access to management promptly.
  • Coordinated with other staff members to ensure proper coverage of entrances during breaks or shift changes.

Shortage Control Associate

BURLINGTON COAT FACTORY, INC
02.2024 - Current
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Monitored customer service metrics and performance indicators to identify areas of opportunity.

Food Service Worker

Taco Bell
02.2024 - Current
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Greeted customers at counter to fulfill requests and answer questions.

Education

Associate of Arts - Hospitality

College Mixte Lesly Docteur
Haiti Port De Paix
01.2022

Skills

  • Patience and composure
  • Initiative and Self-Motivation
  • Team player mentality
  • Welcoming demeanor
  • Effective problem solving
  • Reliability and punctuality

Timeline

Greeter/Customer Service Associate Cashier

Hungry Howies Pizza & Subs
03.2024 - Current

Shortage Control Associate

BURLINGTON COAT FACTORY, INC
02.2024 - Current

Food Service Worker

Taco Bell
02.2024 - Current

Associate of Arts - Hospitality

College Mixte Lesly Docteur

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JEAN KENLEY