Summary
Overview
Work History
Education
Skills
Timeline
AccountManager
Jeane  Giangiacomo

Jeane Giangiacomo

Reading,PA

Summary

In management for over 25 years with a demonstratable history of work and insurance industry, specializing in supplements are insurance such as long and short term, disability, critical care, cancer, accident, medicare and several different life insurance. I have built a team of 25 plus. Recruit trained and developed several agents and managers throughout my career.

Overview

20
20
years of professional experience

Work History

Agency Leader

Combined Insurance/ A CHUBB Company
07.2010 - Current
  • Streamlined internal processes for improved team efficiency and productivity.
  • Increased agency''s revenue by implementing innovative sales strategies and marketing campaigns.
  • Implemented comprehensive training programs to develop new agents'' skills and knowledge.
  • Manage financial aspects of the agency including preparing budgets as well as monitoring expenses.
  • Mentored junior agents to enhance their skills and successfully transition into leadership roles within the organization.
  • Reduced staff turnover by fostering a positive work environment and providing growth opportunities for employees.
  • Developed strong relationships with clients, resulting in increased customer retention and satisfaction.
  • Designed incentive programs that motivated agents to achieve higher levels of performance.
  • Conducted regular performance evaluations for team members, ensuring continuous professional development.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Field Sales Manager

Sterling Insurance Agency
07.2004 - 07.2010
  • Established strong client relationships through consistent communication and excellent customer service.
  • Increased territory sales by developing and implementing effective sales strategies.
  • Expanded market share with targeted marketing campaigns and strategic product placements.
  • Accompanied sales representatives on site visits to resolve issues and foster and build relationships.
  • Implemented comprehensive training programs for new hires, ensuring a thorough understanding of products and services offered.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Education

Licensed in Life And Health - License in Life And Health

Exam Fx
On Line
07.2003

Skills

  • Team Management
  • Data-driven decision-making
  • Innovative thinking
  • Creative Direction
  • Customer Engagement
  • Marketing expertise
  • Customer Relations
  • Staff recruitment
  • Teamwork and Collaboration
  • Team Leadership
  • Work Planning and Prioritization

Timeline

Agency Leader

Combined Insurance/ A CHUBB Company
07.2010 - Current

Field Sales Manager

Sterling Insurance Agency
07.2004 - 07.2010

Licensed in Life And Health - License in Life And Health

Exam Fx
Jeane Giangiacomo