Jeane Giangiacomo
Reading,PA
Summary
In management for over 25 years with a demonstratable history of work and insurance industry, specializing in supplements are insurance such as long and short term, disability, critical care, cancer, accident, medicare and several different life insurance. I have built a team of 25 plus. Recruit trained and developed several agents and managers throughout my career.
Overview
20
20
years of professional experience
Work History
Agency Leader
Combined Insurance/ A CHUBB Company
07.2010 - Current
- Streamlined internal processes for improved team efficiency and productivity.
- Increased agency''s revenue by implementing innovative sales strategies and marketing campaigns.
- Implemented comprehensive training programs to develop new agents'' skills and knowledge.
- Manage financial aspects of the agency including preparing budgets as well as monitoring expenses.
- Mentored junior agents to enhance their skills and successfully transition into leadership roles within the organization.
- Reduced staff turnover by fostering a positive work environment and providing growth opportunities for employees.
- Developed strong relationships with clients, resulting in increased customer retention and satisfaction.
- Designed incentive programs that motivated agents to achieve higher levels of performance.
- Conducted regular performance evaluations for team members, ensuring continuous professional development.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Field Sales Manager
Sterling Insurance Agency
07.2004 - 07.2010
- Established strong client relationships through consistent communication and excellent customer service.
- Increased territory sales by developing and implementing effective sales strategies.
- Expanded market share with targeted marketing campaigns and strategic product placements.
- Accompanied sales representatives on site visits to resolve issues and foster and build relationships.
- Implemented comprehensive training programs for new hires, ensuring a thorough understanding of products and services offered.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Licensed in Life And Health - License in Life And Health
Exam Fx
On Line 07.2003
Skills
- Team Management
- Data-driven decision-making
- Innovative thinking
- Creative Direction
- Customer Engagement
- Marketing expertise
- Customer Relations
- Staff recruitment
- Teamwork and Collaboration
- Team Leadership
- Work Planning and Prioritization
Timeline
Agency Leader
Combined Insurance/ A CHUBB Company
07.2010 - Current
Field Sales Manager
Sterling Insurance Agency
07.2004 - 07.2010
Licensed in Life And Health - License in Life And Health
Exam Fx
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