In management for over 25 years with a demonstratable history of work and insurance industry, specializing in supplements are insurance such as long and short term, disability, critical care, cancer, accident, medicare and several different life insurance. I have built a team of 25 plus. Recruit trained and developed several agents and managers throughout my career.
Overview
20
20
years of professional experience
Work History
Agency Leader
Combined Insurance/ A CHUBB Company
07.2010 - Current
Streamlined internal processes for improved team efficiency and productivity.
Increased agency''s revenue by implementing innovative sales strategies and marketing campaigns.
Implemented comprehensive training programs to develop new agents'' skills and knowledge.
Manage financial aspects of the agency including preparing budgets as well as monitoring expenses.
Mentored junior agents to enhance their skills and successfully transition into leadership roles within the organization.
Reduced staff turnover by fostering a positive work environment and providing growth opportunities for employees.
Developed strong relationships with clients, resulting in increased customer retention and satisfaction.
Designed incentive programs that motivated agents to achieve higher levels of performance.
Conducted regular performance evaluations for team members, ensuring continuous professional development.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Field Sales Manager
Sterling Insurance Agency
07.2004 - 07.2010
Established strong client relationships through consistent communication and excellent customer service.
Increased territory sales by developing and implementing effective sales strategies.
Expanded market share with targeted marketing campaigns and strategic product placements.
Accompanied sales representatives on site visits to resolve issues and foster and build relationships.
Implemented comprehensive training programs for new hires, ensuring a thorough understanding of products and services offered.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Licensed in Life And Health - License in Life And Health
Exam Fx
On Line
07.2003
Skills
Team Management
Data-driven decision-making
Innovative thinking
Creative Direction
Customer Engagement
Marketing expertise
Customer Relations
Staff recruitment
Teamwork and Collaboration
Team Leadership
Work Planning and Prioritization
Timeline
Agency Leader
Combined Insurance/ A CHUBB Company
07.2010 - Current
Field Sales Manager
Sterling Insurance Agency
07.2004 - 07.2010
Licensed in Life And Health - License in Life And Health
Exam Fx
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