Open To Work
Jeanean Chatman Kidd
Phlebotomist,MA
Richfield,MN
Summary
Detail-oriented Medical Assistant skilled in delivering personalized patient care and health monitoring. Expertise in phlebotomy, medication administration, and maintaining accurate medical documentation. Adept at fostering positive relationships with patients and healthcare teams to improve overall care quality and patient satisfaction in busy medical environments.
Overview
13
13
years of professional experience
Work History
PCA
Accra Home Care
Minnetonka
04.2023 - Current
- Monitored client health, reporting significant changes to healthcare professionals for timely interventions.
- Promoted well-being and independence of individuals through personalized care plans.
- Enhanced client quality of life by providing companionship and emotional support, fostering meaningful connections.
- Maintained accurate records of client care services provided on a daily basis.
Scanning Clerk
Goodwill LEAP program
Colorado Springs
10.2022 - 01.2023
- Maintained accurate records of scanned items, ensuring data integrity for inventory management.
- Collaborated with team members to streamline workflow during peak periods, enhancing operational efficiency.
- Assisted in developing improved scanning processes and inventory tracking methods.
- Communicated workflow issues and solutions to supervisors, facilitating timely resolution and continuous improvement.
Client Services Front Desk Intern
Catholic Charities
Colorado Springs
08.2022 - 10.2022
- Directed phone calls and inquiries to appropriate staff members, ensuring efficient communication flow.
- Welcomed clients and visitors, creating a positive first impression of the organization.
- Streamlined organization of office supplies and ensured a tidy reception area for an inviting environment.
- Handled confidential documents while adhering to privacy regulations.
Collection Tech
American Red Cross
St Paul
04.2020 - 08.2020
- Performed venipuncture and capillary draws on adult donors using aseptic technique.
- Verified donor eligibility and ensured regulatory compliance with collection standards.
- Ensured compliance with safety and quality standards during collection procedures.
- Provided compassionate donor care, ensuring a calm and positive experience.
Human Services Technician
Department of Human Services
Golden Valley
01.2017 - 01.2020
- Conducted intake assessments to determine client needs and eligibility.
- Coordinated referrals to community programs and support services.
- Advocated for client needs during meetings with service providers and stakeholders.
- Contacted applicants to discuss discrepancies and referred questionable cases to department for follow-up.
Direct Support Specialist
Midwest Special Services Inc.
Brooklyn Park
01.2016 - 01.2017
- S
- Developed and implemented individualized support plans for clients.
- Facilitated communication between clients, families, and service providers.
- Trained new staff on support protocols and best practices.
- Developed individualized treatment plans based on client needs and goals.
Lead Dietary Aide
Trillium Woods
Plymouth
01.2015 - 01.2016
- Supervised daily meal preparation and service for residents at Trillium Woods.
- Collaborated with nursing staff to address dietary restrictions and health concerns.
- Communicated effectively with residents to gather feedback on meals served.
- Resolved customer complaints promptly in a professional manner.
Program Technician
Workabilities Inc.
Golden Valley
01.2013 - 01.2015
- Coordinated program activities to enhance service delivery and client engagement.
- Collaborated with team members to streamline workflows and improve efficiency.
- Facilitated communication between clients, staff, and external partners for program success.
- Collaborated with other departments within the organization to ensure that all tasks were completed efficiently.
Education
Phlebotomy & Medical Office & Administration -
Takoda Institute
Minneapolis, MN01-2025
Case Management - Certificate
Takoda Institute
Minneapolis, MN01-2023
Microsoft Office - Certificate
Takoda Institute
Minneapolis, MN01-2023
Medical Assistant Diploma -
Everest Institute
Eagan, MN01-2009
Skills
- Phlebotomy techniques
- Specimen handling
- Medication Administration
- Infection control
- Emergency response
- Medical Documentation
- HIPAA Compliance
- Patient-Centered Care
- Client care
- Attention to detail
- Interpersonal communication
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$50000/yr - $150000/yrTimeline
PCA
Accra Home Care
04.2023 - Current
Scanning Clerk
Goodwill LEAP program
10.2022 - 01.2023
Client Services Front Desk Intern
Catholic Charities
08.2022 - 10.2022
Collection Tech
American Red Cross
04.2020 - 08.2020
Human Services Technician
Department of Human Services
01.2017 - 01.2020
Direct Support Specialist
Midwest Special Services Inc.
01.2016 - 01.2017
Lead Dietary Aide
Trillium Woods
01.2015 - 01.2016
Program Technician
Workabilities Inc.
01.2013 - 01.2015
Phlebotomy & Medical Office & Administration -
Takoda Institute
Case Management - Certificate
Takoda Institute
Microsoft Office - Certificate
Takoda Institute
Medical Assistant Diploma -
Everest Institute