Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeanelle Roberts

Boston,Ma

Summary

Diligent and dedicated Finance student with hands-on experience in customer service, project management, and CRM systems. Known for prompt project completion and continual adaptation, with a strong focus on teamwork, organization, and communication. Reliable and team-oriented collaborator, committed to equitable task distribution and achieving mutually held goals. Bilingual in Spanish and recognized for high academic achievement.

Overview

3
3
years of professional experience

Work History

Camp Counselor

Brooks Summer Day Camp
North Andover, United States
06.2023 - 08.2024
  • Encouraged camper participation in recreational activities through enthusiastic leadership style.
  • Coached and mentored more than 20 junior counselors in training.
  • Maintained accurate records including daily attendance logs, incident reports, and medical forms.

Intern

Zevin Asset Management
Boston, Massachusetts
05.2024 - 06.2024
  • Participated in team meetings to discuss new ideas around finance process automation opportunities.
  • Researched and presented an ESG project on pharmaceutical companies.
  • Facilitated the company's transition to Salesforce CRM, efficiently tracking and updating customer information.

Service Desk Assistant

University of Rochester
Rochester, United States
09.2023 - 05.2024
  • Greeted numerous student, faculty and guests.
  • Scheduled appointments and reservations for students and faculty.
  • Maintained order and noise levels in lobby.

Sales Associate

Macy's
Boston, United States
10.2022 - 04.2023
  • Handled money and credit card transactions accurately.
  • Engaged with more than 150 customers enthusiastically daily.
  • Aided Spanish-speaking customers, ensuring customer satisfaction.

Team Member

Chick-Fil-A
Methuen, United States
10.2021 - 01.2023
  • Sustained high customer service during high-volume occasions.
  • Maintained a clean and organized work area throughout shift.
  • Collaborated with team members to maximize productivity and efficiency.

Education

Bachelor of Science in Finance -

University of Rochester
05.2026

Bachelor of Science in Finance -

Suffolk University
05.2023

Skills

  • Communication
  • Critical Thinking
  • Teamwork
  • Organization
  • Customer Service
  • Microsoft Excel

Timeline

Intern

Zevin Asset Management
05.2024 - 06.2024

Service Desk Assistant

University of Rochester
09.2023 - 05.2024

Camp Counselor

Brooks Summer Day Camp
06.2023 - 08.2024

Sales Associate

Macy's
10.2022 - 04.2023

Team Member

Chick-Fil-A
10.2021 - 01.2023

Bachelor of Science in Finance -

University of Rochester

Bachelor of Science in Finance -

Suffolk University
Jeanelle Roberts