Jeanelle Seunarine
Clermont
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a career bound job within a great company. Ready to help a team achieve company goals.
Overview
4
4
years of professional experience
Work History
Crew Member
Chipotle Mexican Grill
03.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Server
Buffalo Wild Wings
02.2023 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Front Desk Assistant to the Athletic Director
The Golden Bear Club
07.2023 - 11.2023
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Maintained clean and organized front desk areas to uphold polished company image.
- Answered customer telephone calls promptly and appropriately handled needs.
Server
Carrabba's Italian Grill
04.2022 - 02.2023
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
Carside to go
Carrabba's Italian Grill
09.2021 - 02.2023
- Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
- Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
- Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
Hostess
Carrabba's Italian Grill
03.2020 - 02.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Proactively assisted servers during busy times, helping to expedite food delivery, support bussers,and maintain high levels of guest satisfaction throughout their meal.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
High School Diploma -
South Lake High School
Groveland, FL05.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Cleaning
- Customer Engagement
- Multitasking and Organization
Timeline
Crew Member
Chipotle Mexican Grill
03.2024 - Current
Front Desk Assistant to the Athletic Director
The Golden Bear Club
07.2023 - 11.2023
Server
Buffalo Wild Wings
02.2023 - 02.2024
Server
Carrabba's Italian Grill
04.2022 - 02.2023
Carside to go
Carrabba's Italian Grill
09.2021 - 02.2023
Hostess
Carrabba's Italian Grill
03.2020 - 02.2023
High School Diploma -
South Lake High School