Jeanelle Trujillo-Lopez
Norco,California
Summary
I built strong customer service skills working in a fast paced restaurant environment / health care setting, and am now looking to transition into a new field. I’m a clear communicator, work well with others, and enjoy solving problems as they come up. I’m excited to bring these transferable skills into a new role and continue growing professionally.
Overview
3
3
years of professional experience
Work History
Waitress
Spencers Cafe, Bakersfield CA
08.2023 - Current
- Managed multiple tables efficiently during peak hours, demonstrating strong multitasking abilities.
- Supported teamwork among staff members through clear communication and collaboration during shifts.
- Enhanced customer satisfaction by providing attentive service and addressing any concerns.
- Handled cash/card transactions accurately, maintaining financial integrity.
- Resolved customer complaints calmly, ensuring resolution and positive feedback.
- Demonstrated strong multitasking abilities, balancing multiple tables and orders while delivering fast & friendly service.
Cashier
Krispy Kreme
01.2025 - 11.2025
- Processed high volumes of transactions efficiently, ensuring accuracy in cash handling.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work area, adhering to health and safety standards.
Nursing Assistant Student
Career Technical Education Center, Bakersfield CA
01.2025 - 05.2025
- Participated in on-the-job training providing personal care for residents, obtaining vital signs, charting, feeding, and assisting care staff as needed at Height Street Skilled Care.
Hostess
Rancho Grande, Bakersfield CA
01.2023 - 09.2023
- Managed guest seating arrangements to have a steady flow and minimize wait times.
- Trained new hostesses on customer service protocols and restaurant procedures.
- Answered customer questions about hours, seating, and menu information.
Education
Associate of Science - MRI
Smith Chason College
Ontario, CA12-2027
College Prep/ College courses -
Liberty High School/ Bakersfield College
Bakersfield05-2025
Nursing Assistant Program - undefined
Career Technical Education Center, Bakersfield CA
Bakersfield, CA05-2025
Introduction to Health Careers - undefined
Career Technical Education Center, Bakersfield CA
Bakersfield, CA05-2024
Skills
- Patient Care Skills
- Patient Safety
- Ethics and Confidentiality
- CPR Certification
- Infection Control
- Communication Skills
- HIPPA Certification
- Bilingual (English and Spanish)
- Team collaboration
- Strong multitasking
- Complex Problem-solving
AWARDS & ACTIVITIES
Kern Golden Girls- Paid internship focusing on insurance claims, June - July 2024, JJ’s Legacy – Career Technical Education Center, April 2024, California Scholarship Federation – Liberty High School, 2021-2025
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Krispy Kreme
01.2025 - 11.2025
Nursing Assistant Student
Career Technical Education Center, Bakersfield CA
01.2025 - 05.2025
Waitress
Spencers Cafe, Bakersfield CA
08.2023 - Current
Hostess
Rancho Grande, Bakersfield CA
01.2023 - 09.2023
Nursing Assistant Program - undefined
Career Technical Education Center, Bakersfield CA
Introduction to Health Careers - undefined
Career Technical Education Center, Bakersfield CA
Associate of Science - MRI
Smith Chason College
College Prep/ College courses -
Liberty High School/ Bakersfield College