Jeanelle Trujillo-Lopez
Norco,California
Summary
I built strong customer service skills working in a fast paced restaurant environment / health care setting, and am now looking to transition into a new field. I’m a clear communicator, work well with others, and enjoy solving problems as they come up. I’m excited to bring these transferable skills into a new role and continue growing professionally.
Overview
3
3
years of professional experience
Work History
Waitress
Spencers Cafe, Bakersfield CA
Bakersfield, CA
08.2023 - Current
- Managed multiple tables efficiently during peak hours, demonstrating strong multitasking abilities.
- Supported teamwork among staff members through clear communication and collaboration during shifts.
- Enhanced customer satisfaction by providing attentive service and addressing any concerns.
- Handled cash/card transactions accurately, maintaining financial integrity.
- Resolved customer complaints calmly, ensuring resolution and positive feedback.
- Demonstrated strong multitasking abilities, balancing multiple tables and orders while delivering fast & friendly service.
Cashier
Krispy Kreme
Bakersfield, CA
01.2025 - 11.2025
- Processed high volumes of transactions efficiently, ensuring accuracy in cash handling.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work area, adhering to health and safety standards.
Nursing Assistant Student
Career Technical Education Center, Bakersfield CA
Bakersfield, CA
01.2025 - 05.2025
- Participated in on-the-job training providing personal care for residents, obtaining vital signs, charting, feeding, and assisting care staff as needed at Height Street Skilled Care.
Hostess
Rancho Grande, Bakersfield CA
Bakersfield, CA
01.2023 - 09.2023
- Managed guest seating arrangements to have a steady flow and minimize wait times.
- Trained new hostesses on customer service protocols and restaurant procedures.
- Answered customer questions about hours, seating, and menu information.
Education
Associate of Science - MRI
Smith Chason College
Ontario, CA12-2027
College Prep/ College courses -
Liberty High School/ Bakersfield College
Bakersfield05-2025
Nursing Assistant Program - undefined
Career Technical Education Center, Bakersfield CA
Bakersfield, CA05-2025
Introduction to Health Careers - undefined
Career Technical Education Center, Bakersfield CA
Bakersfield, CA05-2024
Skills
- Patient Care Skills
- Patient Safety
- Ethics and Confidentiality
- CPR Certification
- Infection Control
- Communication Skills
- HIPPA Certification
- Bilingual (English and Spanish)
- Team collaboration
- Strong multitasking
- Complex Problem-solving
AWARDS & ACTIVITIES
Kern Golden Girls- Paid internship focusing on insurance claims, June - July 2024, JJ’s Legacy – Career Technical Education Center, April 2024, California Scholarship Federation – Liberty High School, 2021-2025
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Krispy Kreme
01.2025 - 11.2025
Nursing Assistant Student
Career Technical Education Center, Bakersfield CA
01.2025 - 05.2025
Waitress
Spencers Cafe, Bakersfield CA
08.2023 - Current
Hostess
Rancho Grande, Bakersfield CA
01.2023 - 09.2023
Nursing Assistant Program - undefined
Career Technical Education Center, Bakersfield CA
Introduction to Health Careers - undefined
Career Technical Education Center, Bakersfield CA
Associate of Science - MRI
Smith Chason College
College Prep/ College courses -
Liberty High School/ Bakersfield College