Jeanelle L. Narine
Elk Grove,CA
Summary
Forward-thinking People Operations Generalist bringing 12 years of expertise in people operations for startup tech businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Google Suite and Microsoft Office. Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes.
Overview
11
11
years of professional experience
Work History
Sr. People Generalist
Collective
03.2023 - Current
- Managed all HR functions in people experience area
- Created and developed detailed work plans to meet business priorities and deadlines
- Renegotiated outsourcing contracts to save considerable costs
- Managed multiple deadlines across several teams to meet dynamic needs of multiple stakeholders
- Onboarded and managed new employees success to boost retention rates
- Coordinated schedules, set meetings, and prepared related materials for onboarding program for new employees
- Handled company annual summit with minimal input from supervisors
- Liaised with employees, management, and people ops team to better understand employee needs and recommend appropriate solutions
HR Generalist
Tophatter
01.2018 - 02.2023
- Worked closely with Head of People Operations to maintain optimum levels of communication to effectively and efficiently complete projects.
- Managing $2M Employee Morale and Facility/Operations budgets.
- Worked with recruiting teams and hiring managers to accomplish hiring objectives.
- Head of benefits and administration for entire staff.
- Operated and maintained applicant tracking and candidate management systems.
- Coordinated incoming job requisitions and applications.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Organized international and domestic travel arrangements for up to 40 staff members, including all transportation and hotel stays.
- Sourced vendors for special project needs and negotiated contracts.
- Developed standard operating procedures for all administrative employees.
- Arranged corporate and office events for company employees and guests.
- Helpdesk/IT support for office and remote employees.
- Implemented office policies and procedures.
- Oversee San Francisco office/facility and vendor operations.
- Organize and coordinate all team and wellness events.
- Liaison for China and India office operations.
- Assist CEO, CTO, COO and CFO with daily operations.
Office Manager
OPSWAT
04.2017 - 12.2017
- Backup and support to Director of Operations & HR.
- Manage travel for San Francisco employees.
- Organize and coordinate events for San Francisco.
- Oversee all operations and facility vendors for office.
Operations Manager
Wix
11.2012 - 04.2017
- Backup and support to US Operations Manager.
- Oversaw San Francisco office operations.
- Managed San Francisco and Miami annual operational budgets.
- Managed and collaborated with IT and Admin staff for San Francisco and Miami.
- Interviewed and trained operational staff.
- Oversaw office facility management and vendors.
- Managed office buildout in Miami, FL.
- Organized and coordinate office events for San Francisco and Miami.
- Booked travel and lodging for Tel Aviv, San Francisco, Miami and New York Offices.
- Managed calendars for Director of US Support and Operations Manager.
- Work closely with HR for onboarding new employees, events and wellness for offices.
Education
Bachelor of Science - Hospitality Administration And Management
San Francisco State University
San Francisco, CA05.2010
Skills
- Process Improvement
- Project Leadership
- Team Leadership & Development
- Processes and procedures
- Goal Setting
- Attention to Detail
- Problem-Solving
Timeline
Sr. People Generalist
Collective
03.2023 - Current
HR Generalist
Tophatter
01.2018 - 02.2023
Office Manager
OPSWAT
04.2017 - 12.2017
Operations Manager
Wix
11.2012 - 04.2017
Bachelor of Science - Hospitality Administration And Management
San Francisco State University
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