Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jean Emmanuel Durace

West Springfield,MA

Summary

Thorough Quality Assurance Specialist with 5-10 year background in Pharmacy and healthcare related field. Familiar with handling multiple projects in highly competitive environments. Solid interpersonal and collaboration skills with a team first approach. Seeking employment with a company that offers new opportunities and challenges where professional and interpersonal working relationships are paramount and valued.

Overview

11
11
years of professional experience

Work History

Pharmacy intern/ Quality Assurance Specialist

CVS Health
West Springfield, MA
05.2019 - 05.2021
  • Assisted in pharmacy operations to achieve business objectives by increasing sales and gross margins, managing equipment, limiting expenses, directing operations to minimize wait times, monitoring department performance metrics
  • Assisted with quality improvement initiatives, inventory and ordering of pharmaceuticals
  • Helped with quality improvement initiatives, inventory and ordering of pharmaceuticals
  • Developed presentation discussing assigned over-the-counter drug product or drug class
  • Worked on challenging projects to drive store or division goals and objectives
  • Worked on various sample patient cases and gain practice in performing drug utilization reviews
  • Worked knowledge of math in order to perform pharmaceutical calculations
  • Reviewed routine batch records or refrigerator logbooks more tailored towards Quality Assurance and ensure directions of GMPQ supervision
  • Assisted with developing, revising, and reviewing SOPs
  • Ensured compliance of Good Manufacturing Practices (GMPS) are observed and conducted SOP revision training, when necessary
  • Develop collaborative relationships with operational personnel and be a resource for them regarding questions on all GMP quality systems
  • Recorded and assisted in management of QA issues and escalate where necessary Completes audit work-papers by documenting audit tests and findings
  • Accomplished objectives in specified timeframe
  • Communicated with vendors to learn and implement new technologies
  • Collaborated with QA team members to generate results and communicate data daily
  • Worked closely with multiple groups leads to ensure proper setup of document workflows
  • Handled highly sensitive, confidential, and non-routine information
  • Apply analysis and problem-solving skills in data analysis, trouble shooting, and business requirements development
  • Monitored product standards and quality-control programs.
  • Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
  • Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
  • Routinely tested products to align temperature, specifications and ingredient levels with best practices and quality standards.

Public Health Inspector

NYC, Mental Hygiene
New York, NY
01.2018 - 08.2018
  • Performed routine field inspections of food service establishments for general construction and cleanliness, wholesomeness of food, proper food preparation and sanitation of dishes and utensils.
  • Performed and investigated accidents and complaints, closely examining equipment and machinery to ensured compliance with health and safety regulations according to state regulations and taking photographs when necessary
  • Conducted initial and follow-up environmental inspections of complaints and cases in all five boroughs of NYC
  • Interviewed families to gather information on potential lead exposures and other home health hazards
  • Provided families with educational materials on lead poisoning and other health hazards and issues
  • Conducted incident investigations, participated in audits and collected data and information to maximize workplace safety.
  • Ensured that pets are vaccinated and take immediate and appropriate action are taken when imminent health or safety hazard is identified
  • Documented and communicated outcomes of inspections and other field related activities
  • Prepared inspection reports using handheld computers
  • Created and serving court summonses when specific violations of applicable City, State laws and regulations are found
  • Testifying at Office of Trials and Hearings, and other courts whenever necessary and required
  • Conducted education certification classes to pets and restaurants businesses owners on potential zoonosis disease transmission to reduce the spread of diseases and protect employees, customers and the public.
  • Prepared reports of conditions found, outlined recommended actions and prepared and presented to Board of Health.
  • Attended Board of Health meetings and training sessions to enhance knowledge and awareness of duties.
  • Educated community members about sanitary procedures and techniques to promote community interest and cooperation in environmental sanitation.
  • Collected samples of materials and coordinated testing for hazardous conditions.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Pharmacy Technician/ Quality Assurance

Rite Aid Pharmacy
Kennebunk, ME
08.2015 - 12.2017
  • Complied with all Company policies and procedures, including safety rules and regulations
  • Followed established procedures for cycle counting medication stock
  • Followed established procedures for ordering medications and pharmacy supplies
  • Helped in troubleshooting to manufacturing and packaging areas
  • Assured that all such drugs are stored and dispensed in compliance with Federal, State, and Department Regulations
  • Made some recommendations on efficiencies, improvements or enhancements to existing work flow and process
  • Supported internal audits plan by executing self-inspections and following-up on action plans
  • Assisted with development and implementation of workflow improvements, including coordination of day to day activity, maintenance of associated documentation, participation of process enhancement and training of new users
  • Developed knowledge and use of department Performance Improvement (PI) by identifying problems and offering solutions
  • Performed all stocking, filling/refilling, and computer input of charges and medications
  • Worked independently on labeling and filling/refilling prescriptions
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Assisted with development and monitoring of quality improvement initiatives and pharmacy quality metrics (PQA)
  • Reviewed batch medication records for accuracy and to make sure it follows GDP
  • Reviewed and evaluated regulatory procedures and company's rules to ensure consistent, efficient, and made necessary recommendations to update policy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Counted, measured and compounded medications following standard procedures.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Implemented vaccine awareness campaign that increased immunization-based revenue and enhanced community health education.

Pharmacy Technician/Quality Assurance Technician

United States Navy
Bethesda, MD
01.2004 - 07.2010
  • Assured that medication stock orders are stored and dispensed in compliance with Federal, State, and Department Regulations
  • Ordered prescription medication, over the counter and supplies for the Pharmacy Department
  • Computer Utilization
  • Properly operated EMR (Electronic Medical Record) system; use pharmacy information system to run reports and access medication data; compile and send orders
  • Properly operated ADMs (Automatic Dispensing Machines); prepacked bulk medication and repackaged into individual size packaging; prepare all medications in a sterile and clean environment; fill and document patient orders; properly dispose of medication
  • Operated pharmacy automation systems in accordance with department SOPs including, but not limited to Pyxis Medication Cabinets and Carousel drug storage system
  • Assisted with accurate and timely preparation of medications which included selection, labeling, repackaging, non-sterile compounding, and sterile compounding
  • Screened patient medication orders for accuracy, resolved questions in consultation with licensed pharmacist
  • Worked collaboratively with local manufacturers and Distributor partners to handle returns, destruction; and oversee product rework
  • Reviewed work performed by others and provide recommendations for improvement
  • Developed procedures for new and emerging regulatory hospital compliance including JHACO visit and Medevac evacuation training
  • Participated in cross-functional training to support fellow team members
  • Served as the QA point of contact for any assigned projects/initiatives
  • Assisted with writing SOPs and makes recommendations for SOP revisions for the Quality Operations
  • Maintained ward and clinic inspections in preparation to JHACO visit by helping each departmental staff on the proper storage, handle of medications.
  • Created and achieved product quality objectives and met product specifications.
  • Maintained knowledge of regulatory requirements from accrediting bodies and federal, state and local requirements.
  • Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
  • Adhered to safety, quality guidelines and clean area procedures to comply with agency and regulatory mandates.
  • Performed routine maintenance and calibration on testing equipment.

Education

Doctor of Pharmacy Degree - Pharmacy

Western New England University– State of Massachusetts
Springfield, MA
05.2022

Bachelor of Arts - French Romance Languages

Binghamton University
Binghamton New York
05.2002

Associate of Science - Biological Anthropology

SUNY At Binghamton
Binghamton, NY
05.2002

Skills

  • Audit Assistance
  • Consistent Procedure and Protocol Use
  • Quality Assurance Designing
  • Solution Development and Optimization
  • Maintaining Quality Assurance Standards
  • Chemical Handling
  • Adaptability and Flexibility
  • Quality Issue Identification
  • Technical Liaising and Consulting
  • Hazardous Waste Disposal
  • Performance Monitoring
  • Regulatory Compliance
  • Establishing and Enforcing Policy
  • Analytical Thinking
  • Productivity Benchmarks
  • Quality System Implementation
  • Quality Assurance Evaluation
  • Team Leadership
  • Safety Procedures
  • Public Speaking

Languages

French
Professional Working
Haitian creole
Native or Bilingual

Timeline

Pharmacy intern/ Quality Assurance Specialist

CVS Health
05.2019 - 05.2021

Public Health Inspector

NYC, Mental Hygiene
01.2018 - 08.2018

Pharmacy Technician/ Quality Assurance

Rite Aid Pharmacy
08.2015 - 12.2017

Pharmacy Technician/Quality Assurance Technician

United States Navy
01.2004 - 07.2010

Doctor of Pharmacy Degree - Pharmacy

Western New England University– State of Massachusetts

Bachelor of Arts - French Romance Languages

Binghamton University

Associate of Science - Biological Anthropology

SUNY At Binghamton

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Jean Emmanuel Durace