Jeanene Rundgren
Spokane,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
Work History
YDSP & Visitation Facilitator
Service Alternatives, Inc.
Spokane, WA
2022 - Current
- Independent Living Services Case Manager May 2023 - September 2023
- Assist BRS Case Manager with home visits, documentation, file upkeep suggestions
- Worked with care team to assess client needs and discuss collaborative treatment efforts.
- Created individualized service plans for each family based on their specific needs.
- Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
- Developed and maintained a visitation schedule for families in need of assistance.
- Met regularly with supervisors to discuss client progress reports and strategies for improvement.
- Maintained confidentiality through stringent handling of documentation.
- Assisted families in developing positive relationships with their children during visits by providing support and guidance throughout the process.
- Maintained detailed records of each visit, including dates, times, duration, observations, and incidents that occurred.
- Supervised or monitored visits between children and parents at various sites by setting up age-appropriate activities and maintaining safety of participants.
- Educated clients about available resources in the community that can help them improve their lives and relationships with their children.
- Ensured safety of all parties involved before, during, and after visits by being aware of any potential risks or conflicts that may arise.
- Provided transportation to and from visitation sites as needed.
- Responded promptly to client inquiries via telephone or email regarding upcoming appointments or other concerns.
- Collaborated with other professionals such as social workers, therapists, teachers, daycare providers, to ensure the best outcome for children and families.
- Participated in trainings to stay up-to-date on changes in policies related to visitation facilitation.
- Counseled parents on proper child-rearing choices.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or through phone conversations..
- Completed day-to-day duties accurately and efficiently.
- Worked with community resources to engage youth in pro-social activities and help families access services.
- Established behavioral modification goals and assessed progress toward goals.
Child Care Provider
Self: In-Home Daycare
Spokane, WA
2003 - 2005
- Instilled discipline and maintained order with children by using simple and commanding directives.
- Sanitized toys and tables to maintain clean, safe environment.
- Organized educational games and activities to help children learn numbers, colors, shapes, letters, and other basic skills.
- Participated in professional development courses related to early childhood education.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Responded promptly to any medical needs of the child while adhering to safety protocols.
- Assisted in cleaning up after meals ensuring kitchen surfaces were disinfected properly.
- Updated detailed records for each child with information such as daily observations, meals served and medications administered.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Planned and implemented engaging activities to encourage creativity and expression.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Supervised outdoor playtime activities such as playground visits or walks around the neighborhood.
- Observed children's performance, behavior, social development, and physical health.
- Used positive reinforcement and behavior modeling to instill discipline in children.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
- Organized and planned age-appropriate reading, crafts and music lessons.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
- Assisted in developing and implementing age-appropriate activities to promote physical, social, and intellectual growth.
- Maintained a safe environment by monitoring children's play activities.
- Demonstrated patience when dealing with challenging behaviors from young children.
- Instructed children on good sanitary habits when washing hands, using bathroom or eating.
- Developed and implemented lesson plans and activities for children of various ages.
- Completed day-to-day duties accurately and efficiently.
Volunteer
Spokane Public Schools
Spokane, WA
1995 - 2021
- Provided assistance to staff in the daily operations of the organization.
- Adhered to strict confidentiality policies in regard to personal and financial data.
- Coordinated logistics for special events, such as field trips.
- Developed educational materials related to topics like diversity, inclusion, and sustainability.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Completed day-to-day duties accurately and efficiently.
- Attended weekly meetings to discuss progress and amendments needed for students with an IEP or 504 plan.
Education
Esthetician Instruction
Glen Dow Academy of Hair Design And Salons, Inc.
Spokane, WA2021
Associate of Arts - General Studies
Spokane Community College
Spokane, WA2005
Skills
- Client Advocacy
- Evaluation and Assessment
- Service Planning
- Family Support
- Case Management
- IEP Writing Knowledge
- Home Visits
- Experience With At-Risk Youth
- Client Documentation
Accomplishments
- Service Alternatives Value Award recipient July 2023 for "Community"
Certification
- CANS-F certified
- Agency Affiliated Counselor Certification (applied)
- Licensed Esthetician Instructor
Timeline
YDSP & Visitation Facilitator
Service Alternatives, Inc.
2022 - Current
Child Care Provider
Self: In-Home Daycare
2003 - 2005
Volunteer
Spokane Public Schools
1995 - 2021
Esthetician Instruction
Glen Dow Academy of Hair Design And Salons, Inc.
Associate of Arts - General Studies
Spokane Community College
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