Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certification
Timeline
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Jeanesia L. Bell

Arvada,CO

Summary

Passionate and licensed skincare professional skilled in delivering high-quality esthetic treatments. Adept at client consultations, customized skincare plans, and advanced techniques. Strong focus on team collaboration and achieving results. Known for reliability and adaptability to changing needs and environments. Excellent communication and customer service skills, with deep understanding of skin health and wellness.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Colorado Family Caregivers HH
03.2024 - Current
  • Provide high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity, while also promoting independence and dignity.
  • Enhance patient satisfaction by providing compassionate and attentive care.
  • Deliver individualized patient care by documenting observations, administering treatments, and evaluating patient needs.
  • Maintain a clean, safe environment by sanitizing surfaces, changing linens, disposing of waste properly, and ensuring all doors and locks are secured.

CNA - Certified Nursing Assistant

Maxim Healthcare Services
12.2022 - 03.2024
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Complied with HIPAA standards in all patient documentation and interactions.

Work Order Administrator/Finance Specialist

Balfour Beatty Communities LLC
07.2020 - 11.2021
  • Accepted phone call requests from residents and listened to their maintenance request(s) to assess the priority and category of the service request
  • Entered all service requests into the Yardi database to ensure accurate tracking as they are called in by the resident and schedule the work order
  • Assigned service requests to Maintenance Technicians according to the Maintenance Technicians skills and abilities
  • Audited and maintained company logs for site specific delinquencies, utility rebates and collections, BAH allotment stops and reimbursements, and petty cash funds

Resident Specialist/Receptionist

Balfour Beatty Communities LLC
11.2018 - 06.2019
  • Welcomed arriving guests and answered multi-line phone systems.
  • Assisted residents with transitioning into a new living environment and maintained strong relationships with residents.
  • Contributed to a positive atmosphere within the community by fostering teamwork among staff members and promoting respectful interactions between all individuals.
  • Ensured timely completion of required documentation, contributing to accurate record-keeping practices and compliance with regulations.

Member Service Representative

Blue Cross Blue Shield of WY
06.2016 - 10.2018
  • Successfully handled high volumes of inbound calls while answering multiple insurance inquiries including but not limited to; eligibility, claims, benefits, enrollment, and billing questions
  • Ensured that administrative records were kept current and accurate to promote efficiency and team effectiveness in all interactions
  • Evaluated customers information to explore issues, develop potential solutions, and maintain high-quality service
  • Continuously surpassed customer service standards while ensuring compliance with call volume objectives

Bank Teller

Blue Federal Credit Union
04.2015 - 05.2016
  • Performed customer transactions, including deposits, withdrawals, money orders, cashier checks, and credit card advances
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills

Education

Esthetics

Cheeks Beauty Academy
Loveland, CO
05-2023

Associate of Science - Healthcare Administration

Colorado Technical University
Colorado Springs, CO
06-2016

Skills

  • Professional telephone demeanor
  • Excellent customer service and Client relations
  • Creative problem solving
  • Proficient in eyebrow and lash tinting
  • Team building
  • Scheduling
  • Body waxing specialist
  • Attention to detail
  • Facials
  • Chemical Peels
  • Electrolysis
  • Skincare services

Volunteer Experience

Youth Advisor, Allen Chapel Church, Organized and assisted with fundraisers to assist with meeting monthly goals., Recorded and documented the amounts of earnings coming in and going out for the youth department., Assists with organizing community events for the youth in the community.

Certification

  • Aromatherapy
  • Reflexology
  • Spray Tan
  • Airbrush make up
  • Lash extensions
  • Electrolysis
  • Brazilian
  • Chemical Peel
  • Basic Life Support Certification (BLS)
  • CPR/AED Certification

Timeline

Certified Nursing Assistant

Colorado Family Caregivers HH
03.2024 - Current

CNA - Certified Nursing Assistant

Maxim Healthcare Services
12.2022 - 03.2024

Work Order Administrator/Finance Specialist

Balfour Beatty Communities LLC
07.2020 - 11.2021

Resident Specialist/Receptionist

Balfour Beatty Communities LLC
11.2018 - 06.2019

Member Service Representative

Blue Cross Blue Shield of WY
06.2016 - 10.2018

Bank Teller

Blue Federal Credit Union
04.2015 - 05.2016
  • Aromatherapy
  • Reflexology
  • Spray Tan
  • Airbrush make up
  • Lash extensions
  • Electrolysis
  • Brazilian
  • Chemical Peel
  • Basic Life Support Certification (BLS)
  • CPR/AED Certification

Esthetics

Cheeks Beauty Academy

Associate of Science - Healthcare Administration

Colorado Technical University
Jeanesia L. Bell