Jeanet Salazar
Fontana,CA
Summary
Bilingual (Spanish and English) professional with extensive experience in management and administrative roles. Proven track record in department management and operational assistance, with strong organizational and communication skills.
Overview
17
17
years of professional experience
Work History
Administrator Assistant - Operational Assistant
OnTrac
01.2015 - 01.2022
- Provided administrative support to ensure efficient operation of the office
- Assisted in the preparation of regularly scheduled reports and maintained filing systems
- Coordinated and supported operational tasks, contributing to the overall productivity of the team
- Calculated hours and submitted payroll to achieve timely distribution of funds for countless vendors.
- Managed confidential information with discretion, ensuring the privacy of sensitive documents.
- Performed routine clerical tasks by scanning, filing, and copying documents.
- Developed positive relationships with clients through excellent customer service skills during phone calls or face-to-face interactions.
- Performed routine analysis and calculations to process data for internal reports.
- Used Quickbooks to manage accounts payable and accounts receivable.
- Arranged conference rooms and facilities to prepare for meetings.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Supported executive management by preparing reports, conducting research, and assisting with special projects.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Performed research to collect and record industry data.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Oversaw vendor relations to ensure timely delivery of products at competitive prices without sacrificing quality standards.
- Handled customer inquiries promptly, delivering exceptional service while promoting a positive brand image.
- Assisted operations manager with planning of routine operations and special projects.
- Provided administrative support with accurate document preparation and data entry.
Department Manager
Kmart
01.2005 - 01.2014
- Managed department operations, including inventory control, staff scheduling, and customer service
- Implemented strategies to improve department efficiency and sales
- Trained and supervised team members, fostering a collaborative work environment
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Led a team of professionals to consistently achieve or exceed performance targets.
- Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
- Implemented quality control measures that resulted in improved products or services within the department offerings.
- Developed and executed innovative promotions, driving increased foot traffic and sales.
- Streamlined inventory management processes, resulting in more efficient replenishment system and reduced stock shortages.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
High school diploma -
Skills
- Bilingual in Spanish and English
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office Suite
Timeline
Administrator Assistant - Operational Assistant
OnTrac
01.2015 - 01.2022
Department Manager
Kmart
01.2005 - 01.2014