Summary
Overview
Work History
Education
Skills
Timeline
Generic

JEANETT SALINAS

VICTORIA,United States

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

39
39
years of professional experience

Work History

Business Office -Front Desk

Pam Rehab Hospital
06.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.

Adaptable and proficient in learning new concepts quickly and efficiently.

Operations Manager

TLC Healthcare Staffing
04.2013 - 05.2024
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Ensured accurate payroll processing for employees through meticulous data entry and verification procedures, promoting employee satisfaction.
  • Reduced errors in payroll calculations through meticulous attention to detail and thorough crosschecking.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
  • Developed strong relationships with clients, leading to repeat business and long-term partnerships.
  • Managed a database of qualified candidates, ensuring accuracy and up-to-date information to expedite the hiring process.
  • Conducted reference checks and screening of potential candidates to support onboarding process.
  • Supported HR functions such as benefits administration and employee relations, enhancing overall organizational efficiency.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Worked effectively in fast-paced environments.
  • Managed per diem staffing schedules, payroll, and credentials for a high volume of employees.
  • Achieved and maintained a fill rate of over 90%.
  • Filled over 2,000 shifts in a single month with a team of only 3 recruiters.
  • Modified and adhered to covid protocols for onboarding and retention of staff.
  • Collaborated with sales team to resolve billing discrepancies, resulting in improved customer relationships and increased client satisfaction.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.

ADMIN ASSIST

Gulf Bend Center
05.2002 - 04.2013
  • Supervised 6 group homes for individuals with mental disabilities.
  • Complete staff schedules, daily care plans, chart audits for state review, maintain financial records for individuals on Social Security & SSI, assisted with purchase of homes, burial plots and assisted with forms to stay eligible for the programs with the Federal & State guidelines.
  • Served as liaison to community agencies to network with service providers and seek out new services.
  • Assisted residents in building support networks with other residents, family and friends.
  • Facilitated smooth transitions between programs or providers by proactively communicating changes in services or supports required by clients' evolving needs.
  • Educated families about available resources within the community that could assist them in supporting their loved ones with developmental disabilities.
  • Provided leadership, guidance and support to staff members.
  • Coordinated programs and activities for residents to facilitate groupings.
  • Enhanced team collaboration for better support to individuals with developmental disabilities by fostering strong relationships among staff members and families.

In Home Patient Supervisor

Girling Health Care
01.2000 - 05.2002
  • Daily communication with home patients, scheduling nursing staff to do patient visits, follow up on care plans, supervise staff, approving timesheets, maintain patient charts.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Solicited customer feedback to identify and improve on areas of weakness.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Monitored workflow to improve employee time management and increase productivity.
  • Proven ability to learn quickly and adapt to new situations.

Administrative Assistant

Gulf Bend Center
05.1986 - 01.2000
  • Supervised 6 group homes for individuals with mental disabilities.
  • Complete staff schedules, daily care plans, chart audits for state review, maintain financial records for individuals on Social Security & SSI, assisted with purchase of homes, burial plots and assisted with forms to stay eligible for the programs with the Federal & State guidelines.
  • Served as liaison to community agencies to network with service providers and seek out new services.
  • Assisted residents in building support networks with other residents, family and friends.
  • Facilitated smooth transitions between programs or providers by proactively communicating changes in services or supports required by clients' evolving needs.
  • Educated families about available resources within the community that could assist them in supporting their loved ones with developmental disabilities.
  • Provided leadership, guidance and support to staff members.
  • Coordinated programs and activities for residents to facilitate groupings.
  • Enhanced team collaboration for better support to individuals with developmental disabilities by fostering strong relationships among staff members and families.

Education

High School Diploma - undefined

Yoakum High School
Yoakum, TX
05.1986

Skills

  • Quick Books Payroll
  • Accounts payable and Accounts receivable
  • Collections
  • Internal Chart audits
  • Onboarding Process
  • Assist with Government paperwork to stay eligible for services
  • Payroll Administration and Timekeeping
  • Staff Management
  • Task Prioritization
  • Human Resources
  • Multitasking
  • Schedule Management
  • Communication
  • Organizational Skills
  • MS Office
  • Staff hiring
  • Incidents management
  • Time Tracking and Payroll Administration
  • Documentation and Recordkeeping
  • HR software proficiency

Timeline

Business Office -Front Desk

Pam Rehab Hospital
06.2024 - Current

Operations Manager

TLC Healthcare Staffing
04.2013 - 05.2024

ADMIN ASSIST

Gulf Bend Center
05.2002 - 04.2013

In Home Patient Supervisor

Girling Health Care
01.2000 - 05.2002

Administrative Assistant

Gulf Bend Center
05.1986 - 01.2000

High School Diploma - undefined

Yoakum High School
JEANETT SALINAS