Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Jeanetta Baker

Austin

Summary

Dynamic Office Specialist with proven expertise at Travis County, excelling in data management and customer service. Recognized for exceptional organizational skills and the ability to maintain confidentiality. Proficient in Microsoft Office and adept at fostering teamwork, ensuring efficient office operations while enhancing client satisfaction. Committed to delivering results with creativity and leadership.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Office Specialist

Travis County
01.2023 - Current
  • Updated client accounts information in database systems as required.
  • Performed general office duties such as filing, photocopying, faxing and scanning documents.
  • Answered and directed phone calls to appropriate staff members.
  • Conducted data entry tasks with a high level of accuracy and efficiency.
  • Assisted in the onboarding process for AARP volunteers by preparing workspaces and materials.
  • Managed daily office operations and maintained a clean and efficient workspace.
  • Provided customer service, addressing inquiries and resolving issues promptly.
  • Maintained confidentiality of sensitive information and documents.

Travis County Food Pantry

EVINS PERONNEL
Austin
01.2021 - 01.2023
  • Company Overview: AUSTIN TX
  • AUSTIN TX
  • Assisted with unloading shipments of donated food items from delivery vehicles.
  • Organized storage areas to ensure efficient use of space and easy access to products.
  • Performed general cleaning duties such as sweeping floors, washing work surfaces, disposing of trash.
  • Maintained accurate records of donated food items received, distributed and remaining in stock.
  • Assisted in preparing bags or boxes of groceries for distribution to clients.
  • Distributed food items to clients according to their individual needs while adhering to program guidelines.
  • Ordered food supplies every week to restock inventory, remaining aware of budgets.

Census Worker

U.S. Census Bureau
Austin
09.2019 - 07.2021
  • Coordinated logistics related to the collection of census data in assigned region.
  • Maintained contact with local government officials regarding census activities.
  • Used statistical software to analyze data from surveys, old records or case studies.
  • Adhered to strict confidentiality rules when handling sensitive data.
  • Ensured assigned area was completed within established timelines.
  • Developed strategies for increasing participation levels among hard-to-reach populations.
  • Asked questions pertaining to name, age, religious preference and state of residency.
  • Assisted people in filling out surveys and explained items on survey forms.

Education

GED -

Austin Community Collage
Austin
05.2021

Skills

  • Able to work independently with minimal direction
  • Highly developed interpersonal skills, using tact, patience, and courtesy
  • Intermittent in Microsoft Office, specifically Excel, Word, PowerPoint, and Outlook
  • CABA, Oasis, Salesforce and EMCS trainer
  • Type 50 words per minute
  • Intermittent data entry skills
  • Experience with scheduling meetings
  • Excellent verbal and written communication skills
  • Familiarity with using basic office equipment, such as copiers, fax machines, and scanners
  • Exceptional phone etiquette
  • Creativity
  • Leadership
  • Organization
  • Problem solving
  • Teamwork
  • Confidentiality maintenance

Certification

  • Food Handles

Accomplishments

  • EMCS Trainer
  • Pantry Lead
  • Leadership Team

Timeline

Office Specialist

Travis County
01.2023 - Current

Travis County Food Pantry

EVINS PERONNEL
01.2021 - 01.2023

Census Worker

U.S. Census Bureau
09.2019 - 07.2021

GED -

Austin Community Collage

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