Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeanetta K. Buckner-Days

Summary

Professional operations manager with substantial experience in optimizing processes and driving efficiency. Strong focus on team collaboration and achieving measurable results. Adaptable and reliable in dynamic environments. Skilled in project management, strategic planning, and resource allocation. Known for effective communication and leadership.

Overview

10
10
years of professional experience

Work History

Deputy City Manager

Regus- Office Space
08.2019 - Current
  • Appointed and managed department heads to maintain smooth operations between different functional areas.
  • Oversaw over 8 personnel working in multiple areas.
  • Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Improved operational efficiency by streamlining processes and implementing best practices.
  • Coordinated logistics operations for smooth delivery of products while minimizing delays or lost shipments.
  • Spearheaded employee training programs focused on fostering a culture of continuous learning and professional growth.
  • Analyzed data trends to make informed decisions regarding operational strategies and adjustments as needed.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.

Operations Manager

Perine -Danforth Company LLC
06.2017 - 03.2019
  • Served as Subject Matter Expert (SME) for all administrative related tasks such as invoices, office supplies, authorization policies, and routines
  • Optimized administrative efficiency to meet business needs and enable line organization to focus on core business
  • Organized meetings with internal and external stakeholders by coordinating calendars with other EAs
  • Drove continuous improvement and implementation of administrative routine
  • Onboarded and trained new hires on company policies and procedures
  • Oversee procurement of office supplies, equipment, capital equipment and services to support
  • Planned and facilitated internal and external events, meetings, workshops, and training
  • Processed incoming and outgoing communications and correspondence following Perine Danforth policies and requirements; supported multiple meetings and both executive and Senior Management and external suppliers
  • Ordered and maintained office supplies, Inventor and cleanness
  • Processed shipments, travel arrangements, expenses reports
  • Completed bi-weekly payroll for 9 employees.
  • Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
  • Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
  • Updated reports, managed accounts, and generated reports for company database.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.

Administrative Supervisor

JD Stellar
02.2016 - 06.2017
  • Created invoices, collected and deposited checks, credit card payments, PayPal, credited back overpayments, wire transfer, applied cash receipts to invoices and jobs
  • Posted bills, 3 ways- match before cutting checks for bills weekly and monthly cut checks for expense
  • Provided bank statements and accounting reports for monthly bank reconciliation, closing, or upon request from customers and vendors
  • Researched and explored to provide solutions to supervisor, CEO, coworkers, and customers
  • Kept track of company records and documents and excise taxes
  • Collaborated with sales department and production department for special jobs from customers
  • Entered invoices into QuickBooks for Accounts Payable to be processed
  • Recorded all financial transactions on Excel spreadsheet
  • Answered calls for accounting issues from customers and vendor
  • Developed and maintained data creating status charts and weekly accomplishments
  • Enhanced budget management by tracking expenses and comparing actual costs to projected figures, ensuring financial stability.
  • Streamlined bookkeeping processes by implementing efficient filing systems and automating data entry tasks.
  • Optimized payroll processing by staying current on labor laws and maintaining updated employee records, ensuring accurate payments.
  • Demonstrated adaptability by managing additional responsibilities during periods of staff shortages or peak workload.
  • Handled sensitive information with discretion by maintaining confidentiality in accordance with company guidelines.
  • Provided support during periods of high workload by stepping in to assist with various administrative tasks as needed.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Improved communication between departments with the implementation of efficient information-sharing tools and strategies.

Manager Showroom Coordinator

Salon Services
12.2014 - 02.2016
  • Manage daily showroom operations, coordinate and process returns and credits, Interact with customers and business partners via phone and email
  • Processed credit card transactions, created, maintained updated sales and customers records
  • Generated customers' sales proposals and quotes, Increased sales by 30k within first three months advertisements, training staff to up sales, gaining trust in educating and quality products
  • Conducted Community outreach and organized showroom experience, hosting events and sale promotions, creating PowerPoint presentations
  • Inventory cycle counts monthly, handled refund, damage products, exchanges, ordered supplies, trained three assistants on product and knowledge and handled shipments received and going
  • Processed bi-weekly payroll, maintained accurate payroll records and required documents
  • Worked closely with consultants in team meeting strategies
  • Accomplished multiple tasks within established timeframes.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Improved marketing to attract new customers and promote business.

Education

Bachelor of Science - Organizational Leadership

Business Administration
Manchester, New Hampshire
09.2026

Certification - Project Management

Google Project Management Course
On-line
08-2025

Skills

  • Leadership Development and Support
  • Verbal/written communication
  • Communications
  • Problem Solving
  • Analytical Thinking
  • Process Improvements
  • Microsoft Excel
  • Time Management
  • Team Leadership
  • MS Word
  • MS Access
  • MS PowerPoint
  • SharePoint
  • MS Outlook
  • Organizational leadership
  • Subject matter expertise
  • Decision-making

Timeline

Deputy City Manager

Regus- Office Space
08.2019 - Current

Operations Manager

Perine -Danforth Company LLC
06.2017 - 03.2019

Administrative Supervisor

JD Stellar
02.2016 - 06.2017

Manager Showroom Coordinator

Salon Services
12.2014 - 02.2016

Bachelor of Science - Organizational Leadership

Business Administration

Certification - Project Management

Google Project Management Course

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