Jeanetta Lucier
Tustin,CA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
10
10
years of professional experience
Work History
Instacart Shopper
Self-Employed
Tustin
10.2017 - Current
- Greeted customers and responded to inquiries in a friendly and professional manner.
- Provided exceptional customer service throughout the shopping experience.
- Resolved customer complaints quickly and professionally.
- Ensured accuracy of orders by double checking contents before bagging each item.
- Monitored expiration dates on items to guarantee freshness for customers.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
Amazon Delivery Driver
Self-Employed
Tustin, CA
02.2017 - Current
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Verified deliveries against shipping instructions prior to delivering to customers.
Preschool Teacher's Assistant
Patricia Allen
Lake Forest, CA
01.2014 - 06.2017
- Assisted preschool teachers with classroom activities, such as arts and crafts projects, storytelling time, and outdoor play.
- Helped to implement positive behavior management strategies in the classroom.
- Provided support for individual students who needed extra help with their work.
- Greeted parents and students at the start of each day and assisted them in getting settled into the classroom environment.
- Assisted with implementation of approved lesson plans and daily classroom schedule.
- Maintained a clean and orderly classroom environment throughout the day.
Education
Associate of Science - Web Design
Saddleback College
Mission Viejo, CA08-2022
Skills
- Mobile app proficiency
- Relationship Building
- Customer Service
- Planning and Organization
- Strong interpersonal skills
Timeline
Instacart Shopper
Self-Employed
10.2017 - Current
Amazon Delivery Driver
Self-Employed
02.2017 - Current
Preschool Teacher's Assistant
Patricia Allen
01.2014 - 06.2017
Associate of Science - Web Design
Saddleback College