Summary
Overview
Work History
Education
Skills
LANGUAGE
Timeline
Generic

Jeanette Acevedo

Haledon

Summary

Skilled Cashier Manager with proven leadership success. Coordinates resources and staff to provide exceptional service. High-level POS system skills combined with friendly attitude and dedication to customer satisfaction. Enthusiastic and well-trained Head Cashier Supervisor effective at increasing employee performance and business profitability. Monitor employees and coach on optimal strategies for sales, merchandising, and customer service. Excellent money handling and record keeping abilities. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed.

Overview

16
16
years of professional experience

Work History

Head Cashier Supervisor

Lowes
10.2006 - 05.2013
  • Team Collaboration: Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Team Leadership: Covered store demands by working flexible schedule, weekly meetings and providing coverage/support for absent team members/managers.
  • Health and Safety Commitment: Ensured a clean, organized, and efficient work environment by enforcing strict policies on cleanliness and orderliness at registers.
  • Revenue/Currency Control: Reduced shrinkage and store losses with diligent monitoring of cash handling procedures and regular audits such as daily/nightly deposit preparation and variance investigation(s).
  • Inventory Control: Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies that coincided with sales, promotions, and product highlights.

Bank Teller

Valley National Bancorp
08.1997 - 09.1999
  • Operational Efficiency: Managed high-volume transactions during peak hours/seasons while remaining compliant with federal/state laws/regulations to secure seamless customer experience.
  • Customer Service Excellence: Provided exceptional service to customers by processing 125+ transactions daily and addressing inquiries, ensuring a positive experience at all touchpoints of the store.
    ● Regulatory Compliance: Adhered strictly to security protocols for cash handling, safe deposit boxes, and audits, while maintaining a safe and a “Solutions not problems” environment for customers and staff.
  • Community Engagement: Participated in over 30 hours of community service initiatives, including food drives, clothing drives, and animal shelter support, fostering positive community relations.

Education

Associate in Arts (A.A.) - Liberal Arts Humanities

Passaic County Community College
08.1995

Bachelor of Science (B.S.) - Management Human Resources

William Paterson University
05.2025

Skills

  • Employee Scheduling
  • Store Maintenance
  • Store Policies Enforcement
  • Ethical Conduct
  • Computer Literacy
  • Cash Handling Expertise
  • Team Leadership
  • Customer Service Excellence
  • Staff Training
  • System/Software Operation & Handling
  • Start of Day/End of Day Procedures
  • Payment Processing
  • Cross-selling strategies
  • Issue resolution
  • Bilingual in English/Spanish

LANGUAGE

Spanish - Fluent

Timeline

Head Cashier Supervisor

Lowes
10.2006 - 05.2013

Bank Teller

Valley National Bancorp
08.1997 - 09.1999

Associate in Arts (A.A.) - Liberal Arts Humanities

Passaic County Community College

Bachelor of Science (B.S.) - Management Human Resources

William Paterson University

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Jeanette Acevedo