Summary
Overview
Work History
Education
Skills
Timeline
Intern
Jeanette Alfaro

Jeanette Alfaro

Chicago,IL

Summary

Reliable personal care professional bringing 4 years of experience in Personal Care Assistant roles. Skilled in addressing physical and mental disabilities and monitoring needs for convalescent patients. Trusted to care for patients at varying stages of life.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

19
19
years of professional experience

Work History

Professional Caregiver

Home Helpers
Hinsdale, IL
09.2019 - Current
  • Provided companionship and emotional support to clients.
  • Assisted with daily activities such as bathing, dressing, grooming, meal preparation, and light housekeeping.
  • Monitored vital signs and administered medications in accordance with physician instructions.
  • Observed changes in client's condition and reported any abnormalities to the appropriate personnel.
  • Transported clients to medical appointments or other activities as needed.
  • Developed individualized care plans for each patient based on their needs.
  • Encouraged patients to participate in physical therapy exercises or recreational activities.
  • Worked collaboratively with family members to ensure that all of the client's needs were met.
  • Provided respite care for families by taking over primary caregiving responsibilities temporarily while they take a break from caring for their loved one.
  • Performed personal hygiene tasks including changing bed linens, providing skin care and helping with toileting needs.
  • Collaborated closely with physicians, nurses and other healthcare professionals to provide comprehensive care to clients.
  • Maintained accurate records of patient progress and services provided according to agency guidelines.
  • Participated in team meetings regarding patient treatment plans and outcomes.
  • Ensured that all safety protocols were followed when providing assistance to clients.
  • Educated family members about proper techniques for caring for their loved ones at home.
  • Facilitated social activities for patients such as reading books, playing games or going on outings.
  • Listened attentively to client concerns and relayed them appropriately to supervisor or other healthcare staff.
  • Consistently provided compassionate support during difficult times.
  • Respected the rights of clients by maintaining confidentiality at all times.
  • Helped create an environment conducive to healing by providing a positive attitude towards the client's recovery process.
  • Supported bathing, dressing and personal care needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Improved patient outlook and daily living through compassionate care.
  • Followed care plan and directions to administer medications.
  • Laundered clothing and bedding to prevent infection.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Assisted with meal planning to meet nutritional plans.
  • Followed safe lifting and transferring techniques to transport residents.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Helped clients get in and out of beds and wheelchairs.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Built strong and trusting rapport with clients and loved ones.
  • Monitored health and well-being of clients and reported significant health changes.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Recorded client status progress and challenges in logbooks and reports.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Consulted with client care team to continually update care plans.
  • Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.

Intern

Chicago Public Schools, Central Office
Chicago, IL
07.2004 - 06.2007
  • Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
  • Gathered data for market research projects and analyzed findings to make recommendations.
  • Collaborated with team members to create a comprehensive social media strategy.
  • Compiled weekly reports on customer feedback and satisfaction ratings.
  • Provided administrative support by completing tasks such as filing documents and scheduling meetings.
  • Managed customer inquiries through phone calls, emails, or other forms of communication.
  • Organized information from multiple sources into accessible formats for easy retrieval.
  • Provided training sessions for new employees on company procedures and protocols.
  • Maintained accurate records of all activities performed throughout internship period.
  • Worked with team members to promote great customer service and pleasant work environment.
  • Supported various program activities, assisting with administrative tasks.
  • Maintained accurate records and files pertaining to departmental areas of responsibility.
  • Handled incoming and outgoing supplies and packages and routed to appropriate personnel.
  • Helped maintain applicant tracking systems and recruiting metrics.
  • Maintained positive working relationship with fellow staff and management.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Education

Associate in Massage Therapy - Massage Therapy

Cortiva Institute - Chicago
Chicago, IL
06.2008

High School Diploma -

Farragut High School, Chicago, Il
Chicago, IL
06.2002

Some College (No Degree) - Graphic Design

Westwood College - O'Hare Airport
Chicago, IL

Skills

  • HIPAA Compliance
  • Basic Housekeeping
  • Incident Reporting
  • Documentation
  • ADL Assistance
  • Progress Documentation
  • Mobility Assistance
  • Behavioral Management
  • Compassionate Client Care
  • Care Plan Adherence
  • Care Plan Management
  • Daily Living Assistance
  • PPE Usage
  • Records Maintenance
  • Flexible Schedule
  • Complex Problem-Solving
  • Dependable and Responsible
  • Verbal and Written Communication
  • Relationship Building
  • First Aid and Safety
  • Spanish/English Fluency
  • COVID-19 Safety Policies
  • Multitasking and Organization
  • Strong Ethics
  • Hoyer Lifting Equipment
  • Behavior Redirection
  • Community Activities

Timeline

Professional Caregiver

Home Helpers
09.2019 - Current

Intern

Chicago Public Schools, Central Office
07.2004 - 06.2007

Associate in Massage Therapy - Massage Therapy

Cortiva Institute - Chicago

High School Diploma -

Farragut High School, Chicago, Il

Some College (No Degree) - Graphic Design

Westwood College - O'Hare Airport
Jeanette Alfaro