Jeanette Allmon
Decatur
Summary
Compassionate care professional experienced in providing quality care to elderly and disabled clients. Extensive knowledge of providing companionship, meal preparations, running errands and providing light housekeeping services. Passionate about providing a safe and comfortable environment for clients and and helping them maintain their independence.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Commercial Buisness Cleaning Services
Whalen Commercial Cleaning Services
01.2024 - 01.2025
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
- Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.
- Provided exceptional service to clients, fostering strong relationships and repeat business.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Organized professional development programs for staff, leading to improved performance and skill sets.
Home Health Care Provider
K.Whalen
02.2023 - 01.2025
- Developed and implemented strategies to promote the independence of clients with disabilities
- Leveraged knowledge of wound care and infection-control standards when changing dressings
- Utilized computers and other electronic devices for timekeeping, in-servicing, and documentation
- Performed variety of duties as requested by client, such as obtaining household supplies and running errands
- Changed bed linens and completed laundry tasks to maintain comfortable living quarters
- Assisted with ambulation, transfers and home exercise programs
- Participated in team meetings to discuss patient progress towards goals or any changes that need to be made in the plan of care
- Educated patients and families in meal preparation and disability adaptations
- Delivered compassionate care for children and adults with disabilities or chronic illnesses
- Assisted mobility-challenged patients with access to beds, baths, and wheelchairs
- Adhered to infection control protocols to maintain a safe environment for both staff members and clients
- Assisted with activities of daily living such as bathing, showering, dressing, grooming, toileting, incontinence care, transferring, ambulation and feeding, nutrition support
- Maintained patient records and reported notable observations to supervisor and case manager
- Provided home health care services to elderly patients with chronic conditions, demonstrating strong interpersonal and communication skills
- Prepared and served meals in alignment with established dietary restrictions
- Responded promptly and positively to resident requests for assistance
- Sought continuing education opportunities to stay current with industry trends
Programs Assistant/Vaccine Ambassador
Nevada Homeless Alliance
07.2022 - 08.2023
- Leveraged various types of software to conduct administrative tasks
- Enforced compliance with program regulations and guidelines
- Provided administrative support to program staff, including scheduling meetings and managing calendars
- Organized events such as conferences, workshops, seminars, and retreats
Education
GENERAL EDUCATION - Certified Nurses Assistant
College of the Redwoods
Eureka, Ca01.2015
Skills
- Personal Companionship
- Progress Documentation
- Behavior Redirection
- Client Requirements
- Case Management
- Patient Care
- Recording Vital Signs
- Home Health and Hospice
- Activities of Daily Living (ADLs)
- Special Needs Care
- Direct Supervision
- Supporting Personal Needs
- Daily Charting
- Serving Food
- Nutritional Knowledge
- Housekeeping
- Launder Linens
- Creative Thinking
- Medical Reminders
- Community Activities
- Patient Transportation
- Clinical Documentation and Reporting
- Observational Skills
- Safety Behaviors
- Customer service
- Data entry
- Customer relations
- Problem resolution
- Call center experience
- Computer proficiency
- Customer satisfaction measurement
- Professional telephone demeanor
- Call center operations
- Appointment scheduling
- Team development
- Administrative support
Certification
- Certified Nurses Assistant
- Certified Medical Biller
- Certified Homeless Service Provider
- Certificate in Diversity, Inclusion and Equity Training
- Certificate in Motivational Interviewing
- Certificate in De-escalation and Personal Safety Training
- Certificate in Harm Reduction Training
- Certificate in Housing First Training
- Certificate in Trauma Informed Care Training
- Certificate in Treatment Models and Engagement - SAMHSA
- Certificate in HMIS Training
Timeline
Commercial Buisness Cleaning Services
Whalen Commercial Cleaning Services
01.2024 - 01.2025
Home Health Care Provider
K.Whalen
02.2023 - 01.2025
Programs Assistant/Vaccine Ambassador
Nevada Homeless Alliance
07.2022 - 08.2023
- Certified Nurses Assistant
- Certified Medical Biller
- Certified Homeless Service Provider
- Certificate in Diversity, Inclusion and Equity Training
- Certificate in Motivational Interviewing
- Certificate in De-escalation and Personal Safety Training
- Certificate in Harm Reduction Training
- Certificate in Housing First Training
- Certificate in Trauma Informed Care Training
- Certificate in Treatment Models and Engagement - SAMHSA
- Certificate in HMIS Training
GENERAL EDUCATION - Certified Nurses Assistant
College of the Redwoods
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