Jeanette Alvarez
Kingsburg,California
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Promoted customer satisfaction by managing team to achieve specific purchase order and delivery date based on priority.
Overview
11
11
years of professional experience
Work History
Shift Supervisor
STARBUCKS COFFEE COMPANY
12.2015 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Unit Clerk
Community Regional Medical Center Emergency Department
02.2013 - 11.2017
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Answered multi-line telephone system, provided information, and directed calls.
- Prepared admissions charts and scanned records.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
- Arranged discharges and patient transportations.
- Prepared and processed patient referrals and transfer requests.
Education
High School Diploma -
Kingsburg High School
Kingsburg, CA06.2002
Skills
- Employee Training
- Workplace Safety
- Staff Management
- Customer-Oriented
Timeline
Shift Supervisor
STARBUCKS COFFEE COMPANY
12.2015 - Current
Unit Clerk
Community Regional Medical Center Emergency Department
02.2013 - 11.2017
High School Diploma -
Kingsburg High School