Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jeanette Alvarez

Tucson,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Crew Member

Mcdonalds
10.2015 - 12.2017
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Assisted other team members to achieve goals.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Became familiar with products to answer questions and make suggestions.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Stocked shelves to organize aisles in assigned department.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Brewed coffee and tea and changed out drink station syrups.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Crew Member

Mcdonalds
10.2014 - 10.2015
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.

Data Entry Clerk

Televerde
10.2006 - 07.2008
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.
  • Sorted documents and maintained organized filing process.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Followed established procedures to enter and process data correctly.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Created and maintained data entry logs to track data entry activities.
  • Resolved discrepancies in data entry activities for accurate, complete jobs.
  • Developed data entry policies and procedures in compliance with company standards.
  • Updated and maintained customer information, documents and records.
  • Used computer software to store and retrieve data.
  • Checked for accuracy by verifying data and records.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
  • Utilized techniques for increasing data entry speed.
  • Kept optimal quality levels to prevent critical errors and support team performance targets.
  • Coded and processed applications into required electronic formats.

Education

college in Certified Recover Support Specialist -

The University of Arizona
Tucson, AZ

Certificate - Medical Billing And Coding

Apollo College
Tucson, AZ
10.2009

Skills

  • Sales Expertise
  • Food Preparation and Safety
  • Order Delivery Practices
  • Company Standards
  • Stocking and Replenishing
  • Verbal and Written Communication
  • Cash Handling
  • Time Management
  • Store Opening and Closing
  • Inventory Counts
  • Clear Communication
  • Complex Problem-Solving
  • Health and Safety Compliance
  • Interactive Communication Skills
  • Line Efficiency
  • Positive Company Representation
  • Performance Improvement
  • Workplace Efficiency
  • Willingness to Learn
  • Team Contribution
  • Knowledge of State Regulations
  • Teamwork and Collaboration
  • Drive-Thru Operation
  • Process Payments
  • Organization and Time Management
  • Dependable and Cooperative
  • Coaching and Training
  • Safety

Certification

Certified Recovery Specialist July 2023 to Present

Timeline

Crew Member

Mcdonalds
10.2015 - 12.2017

Crew Member

Mcdonalds
10.2014 - 10.2015

Data Entry Clerk

Televerde
10.2006 - 07.2008

college in Certified Recover Support Specialist -

The University of Arizona

Certificate - Medical Billing And Coding

Apollo College
Jeanette Alvarez