Dependable SUDPT/Peer serving diverse needs of patients through active communication and responsive engagement with healthcare services and policymakers. Skilled at analyzing case files and databases to speed up inquiry response times and guide information through appropriate personnel channels. Maintains highest standards of ethics, professionalism and regulatory compliance to ease common stressors and de-escalate potential conflicts.
Overview
8
8
years of professional experience
Work History
Care Navigator SUDPT/Certified Peer Counselor
Valley Cities Counseling And Consultation
10.2021 - Current
Worked in a HUB and Spoke model. Provided intakes at the inpatient level (Hub) and scheduled, followed and aided in the transfer to the MAT Outpatient (Spoke) setting.
Worked in the MAT Outpatient Spoke as a Care Navigator to counsel individuals undergoing MAT Treatment.
Provider intensive case management support to patients.
Compiled and maintained patient medical records to keep information complete and up-to-date.
Followed document protocols to safeguard confidentiality of patient records.
Performed urinalysis and related counseling to positive results.
Coordinated medicated assisted treatment: Suboxone and Vivitrol.
Educated member on gaps in care and assisted with scheduling provider appointments.
Assisted members with social determinants of health and linked to appropriate community resources.
Provided excellent customer service to patients and medical staff.
Connected, transferred and discharged patients once a long term MAT Provider was established.
Certified Peer Support Specialist
Sound
07.2019 - 05.2021
Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
Provided education on mental health topics and resources to clients.
Assisted clients in exploring feelings and understanding behaviors.
Collaborated with other professionals to coordinate comprehensive care for clients.
Facilitated several Support Groups per week.
Certified Peer Support Specialist
Community Psychiatric Clinic
08.2016 - 07.2019
Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
Collaborated with other professionals to coordinate comprehensive care for clients.
Displayed sensitivity to cultural and linguistic needs of clients and families served.
Designed safe and supportive environment for clients to discuss issues.
Attended classes and seminars to enhance knowledge of equipment and operating systems.
Supported individuals dealing with mental health and emotional issues.
Adapted counseling techniques to best suit individual needs of each client.
Education
Associate Degree In Education - Education of Individuals in Elementary Special Education Programs
South Seattle Community College
Seattle, WA
Chemical Dependency
Seattle Central Community College
Seattle, WA
Skills
Patient Interviewing Skills
Resource Coordination
Risk Management Assessments
Timeline
Care Navigator SUDPT/Certified Peer Counselor
Valley Cities Counseling And Consultation
10.2021 - Current
Certified Peer Support Specialist
Sound
07.2019 - 05.2021
Certified Peer Support Specialist
Community Psychiatric Clinic
08.2016 - 07.2019
Associate Degree In Education - Education of Individuals in Elementary Special Education Programs