Jeanette Badillo
Los Angeles,CA
Overview
9
9
years of professional experience
Work History
Guest Safety Agent
Ace Hotel
Downtown LA
12.2022 - 01.2024
- Welcomed and greeted guests at entry points, maintaining a professional demeanor
- Recorded all daily activities in a detailed Daily Activity Report
- Provided assistance to various departments, handling tasks such as deliveries, minor maintenance, and equipment setup
- Responded to and managed medical emergencies, administering first aid to guests or employees
- Conducted investigations and prepared comprehensive written reports for incidents related to medical emergencies, property loss, damages, or other issues
- Conducted training sessions for new hires, providing in-depth guidance on the specific responsibilities and requirements of their roles within the organization
- Conducted patrols on the hotel floors to ensure a secure and safe environment for guest and to promptly address any security concerns.
Security Officer
Allied Universal
Figat7th
06.2020 - 11.2023
- Conducted regular and random patrols to ensure the security of the business and its perimeter
- Responded calmly and effectively to incidents and critical situations
- Proactively prevented losses and damage by reporting irregularities and informing violators of policies and procedures
- Prioritized the security, safety, and well-being of all personnel, visitors, and the premises
- Responded promptly to medical or fire alarm procedures
- Implemented effective measures to deter and prevent shoplifting incidents, ensuring the protections of merchandise and maintaining a secure retail environment
- Oversaw the scheduling and administration of breaks for my coworkers, ensuring a smooth and organized distribution of breaks time.
Retail Associate/Supervisor
Victoria Secret
Downtown LA
05.2015 - 03.2020
- Conducted associate observations to ensure adherence to company policies and procedures
- Demonstrated leadership in maintaining a quick, courteous, and professional response to multiple customer requests
- Executed product demonstrations, floorsets, and shipment processing, contributing to an organized sales floor
- Operated the cash register and accurately handled cash transactions
- Trained all new hires joining the team, providing comprehensive onboarding and ensuring a smooth integration into the company.
Education
High School Diploma -
Miguel Contreras
Los Angeles, CA06-2014
Skills
- Punctuality: Consistently maintains on-time attendance, ensuring reliability and dependability
- Team Collaboration: Proven ability to work effectively as a team player, contributing positively to group dynamics and achieving collective goals
- Bilingual Proficiency: Fluent in both English and Spanish, enabling effective communication and interaction in diverse linguistic environments
- Strong Work Ethic: Demonstrates a dedicated, hardworking approach to tasks and responsibilities
- Information Processing: Possesses the ability to absorb and process information efficiently, contributing to effective decision-making and problem-solving
Timeline
Guest Safety Agent
Ace Hotel
12.2022 - 01.2024
Security Officer
Allied Universal
06.2020 - 11.2023
Retail Associate/Supervisor
Victoria Secret
05.2015 - 03.2020
High School Diploma -
Miguel Contreras