Social services professional with strong commitment to delivering impactful support and services to diverse populations. Recognized for effectively managing caseloads and achieving positive client outcomes. Known for collaborative teamwork and adaptability in dynamic environments. Key skills include case management, client advocacy, and resource coordination.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Social Services Specialist
Oregon Department of Human Services
10.2020 - Current
Conducted an average of 12-15 trauma-informed investigations per month into allegations of child abuse and neglect, utilizing OARs and policy to assess risk and ensure the safety and well-being of children.
Collaborated with cross-functional teams, including treatment centers, mental health providers, law enforcement and legal professionals, to develop and implement intervention and safety plans.
Provided crisis intervention and counseling services to children and families in high-stress situations.
Prepared detailed and timely reports and documentation for court proceedings and case management purposes.
Facilitated ongoing support and connected families with resources, promoting stability and preventing future instances of abuse or neglect.
Participated in ongoing professional development and training, staying current on best practices in trauma-focused care and interventions.
Collaborated with community organizations and agencies to coordinate services and referrals for clients.
Adjunct Faculty
University of Arizona Global
01.2009 - 12.2023
Facilitated engaging weekly class discussions for an average of 35 students per course, providing personalized feedback.
Developed and delivered innovative curriculum for undergraduate courses, emphasizing critical thinking and effective communication skills, with consistently positive student feedback (average rating of 4.85/5).
Integrated technology and online resources into course materials, enhancing the virtual learning environment and student engagement.
Utilized a variety of online platforms and tools (e.g., Canvas, Blackboard) to foster student interaction, collaboration, and engagement.
Demonstrated a commitment to fostering a positive and inclusive online learning community through responsive communication and support, maintaining a 98% student satisfaction rate.
Special Education Resource Teacher
Hillsboro School District
09.2019 - 06.2020
Designed, planned, and implemented adult education courses, catering to diverse learning styles and needs.
Assessed and evaluated students' individual needs and developed personalized education plans (IEPs) to support their learning goals and accommodations.
Collaborated with general education teachers, parents, and specialists to implement effective strategies and interventions for students with diverse learning needs, improving student outcomes by 12%.
Utilized a variety of instructional techniques, technologies, and materials to differentiate instruction and provide tailored support to students with disabilities.
Monitored student progress, tracked data, and adjusted teaching strategies as needed to ensure optimal academic and social-emotional growth for all students.
Conducted regular meetings with IEP teams, participated in professional development opportunities, and stayed updated on best practices in special education.
Elementary Teacher
Beaverton School District
08.2017 - 06.2019
Utilized various instructional strategies, including hands-on activities, technology integration, and small group discussions, to promote student learning and engagement.
Developed and implemented engaging lesson plans that catered to diverse learning styles and abilities of 30+ students per class.
Collaborated with colleagues, parents, and support staff to create a positive and inclusive learning environment for all students.
Monitored student progress through regular assessments and provided timely feedback to students and parents to track academic growth and areas for improvement.
Organized and participated in extracurricular activities, field trips, and parent-teacher conferences to foster strong relationships with students, families, and the community.
Assistant Manager
After Hours Formalwear
01.2004 - 12.2005
Oversaw daily operations, including inventory management, payroll, and scheduling, ensuring smooth functioning of the store.
Collaborated with the store manager to create and implement strategies to improve sales and meet revenue goals, achieving a 10% increase in sales within the first year.
Assisted in the training and development of team members to ensure high levels of customer service and operational efficiency.
Resolved customer complaints and escalated issues to higher management when necessary, ensuring a positive shopping experience for all customers.
Conducted performance evaluations and provided feedback to team members.
Education
Master of Arts in Teaching -
Oregon State University
Corvallis, OR
06.2019
Master of Science in Administration of Justice - undefined
University of Phoenix
Phoenix, AZ
09.2007
Bachelor of Science in Justice Studies - Sociology