Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Social Service Assistant
Indian Health Service Drug and Alcohol Rehab
Hemet, CA
03.2018 - Current
Serves actively and constructively as a member of a multi-disciplinary treatment team.
Supports and assess clients struggling with addiction and behavioral issues and devise strategies based on Dialectical Behavior Therapy (DBT).
Provide and maintain well written records (daily logs, behavior modification charts, and incident reports) in accordance with the treatment center policies.
Provides crisis intervention and management of aggressive or difficult behavior.
Provides non-professional counseling for patients.
Quickly identify and deescalate interfering behaviors.
Conduct room searches for contraband.
Update clinical team during daily treatment meetings.
Resolve conflicts between patients to reach solutions.
Ensure safety and well-being of each patient in alignment with care plan.
Work flexible hours across night, weekend, and holiday shifts.
Associate Behavioral Consultant
People's Care
Chino Hills, CA
08.2016 - 11.2017
Managed 123 cases ensuring all files were current a timely manner.
Developed individual treatment goals based on history and diagnosis.
Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
Developed and implemented Behavioral Intervention Plans approved by two Board Certified Behavioral Analyst.
Conducted monthly training to 50+ staff on crisis intervention, behavioral de-escalation, behavioral tracking, and suicide prevention.
Provided 123 clients with 1 - 4 hours of one- on-one behavior consultation on monthly basis.
Drove to each client's home or preferred location to provide service.
Excellent oral and written communication skills with ability to interact professionally with staff and clients.
Assist clients with housing and work programs.
Performed research on effectiveness of interventions and proposed changes to intervention structures.
Observed and monitor new clients during their 30 day baseline period, reviewed behavioral data, and wrote client's 30 Day Behavior Assessment.
Used Microsoft Word and other software tools to create documents and other communications.
Behavioral Job Coach
People's Care
Temecula, CA
03.2016 - 08.2016
Assisted clients in building successful job search strategies.
Displayed sensitivity to cultural needs of clients and families served.
Evaluated diagnostic data to determine eligibility and needed services.
Communicated openly with client’s parents about daily activities and behaviors.
Organized clients recreational activities.
Transported clients in company vehicle.
Reviewed and implemented client's Individual Program Plan.
Connected individuals with relevant community resources and coordinated referrals.
Food Service Specialist
United States Marine Corps
Camp Pendleton, CA
07.2002 - 03.2011
Promoted customer loyalty by efficiently handling food and service complaints.
Prepared and served over 1000 meals per day.
Trained new employees on food safety, procedures, and food handling.
Maintained clean, sanitized, and well-organized food preparation zones.
Kept surfaces, tools and equipment clean and sanitized.
Maintained proper temperatures during storage, cooking and serving.
Performed shift change tasks each day to keep environment efficient and neat.
Used downtime to prepare ingredients and restock supplies for expected busy periods.
Promoted customer satisfaction by preparing food with modifications based on individual customer requirements.
Maintained composure and work quality while under stress.
Education
Bachelor of Science - Behavioral Sciences
Wilmington University
New Castle, DE
08.2015
Associate of Science - Science
Rowan College at Gloucester County
Sewell, NJ
2014
Skills
Case management
Treatment Planning
Cultural Sensitivity
Strong Verbal Communication
Teamwork / Collaboration
Building Effective Relationships
Customer Service Skills
Timeline
Social Service Assistant
Indian Health Service Drug and Alcohol Rehab
03.2018 - Current
Associate Behavioral Consultant
People's Care
08.2016 - 11.2017
Behavioral Job Coach
People's Care
03.2016 - 08.2016
Food Service Specialist
United States Marine Corps
07.2002 - 03.2011
Bachelor of Science - Behavioral Sciences
Wilmington University
Associate of Science - Science
Rowan College at Gloucester County
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