Experienced business and operations professional adept at managing teams, overseeing finances, and optimizing workflows. Skilled in leveraging QuickBooks Enterprise, Microsoft Office, and Excel to improve accuracy and efficiency. Recognized for streamlining operations, enhancing team productivity, and ensuring financial precision. Highly organized, self-driven, and committed to delivering impactful results.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Vice President and Business Operations Manager
Creative Awnings & Shelters Inc
01.2001 - Current
Direct all business administration tasks, including payroll, bookkeeping, purchasing, financial reporting, and monitoring daily cash flow to assess the feasibility of purchases and investments, ensuring accurate financial management and informed decision-making
Oversee HR and employee management, including hiring, training, performance evaluations, onboarding, and addressing employee relations, fostering a collaborative team environment
Create and execute marketing strategies, including social media campaigns, email marketing, outdoor advertising, and print advertising
Ensure the company’s computers run efficiently by setting up new software, configuring user profiles, and troubleshooting technical issues to support seamless operations
Assist with manufacturing and awning installation as needed to maintain operational flow
Source and introduce new product offerings, expanding inventory and meeting customer demand
Implemented property design improvements and restructured team workflows, duties, and communication processes, improving operational efficiency following crises
Transitioned from a physical timeclock system to digital timekeeping software, ensuring smooth implementation and resolving operational challenges
Developed and currently maintain the company’s local website and e-commerce platform, integrating both online marketing strategies to boost visibility
Designed and implemented a shipping department for the e-commerce platform, streamlining order fulfillment and enhancing customer satisfaction
Employee/Manager
Creative Awnings & Shelters Inc
01.1996 - 01.2001
Managed day-to-day operations, including data entry, in-store sales, bookkeeping, pricing, and overseeing the sales staff
Aided in the transformation of the business entity from a sole proprietorship to a C-Corp in 2001
Established strong relationships with clients and vendors, ensuring long-term business growth
Assisted in developing the company’s first website to enhance customer engagement
Education
Bachelor of Science - Nutrition and Food Management, Business Administration
Oregon State University
Corvallis, Oregon
Skills
Operations Management
Team Leadership and Management
Business Growth and Marketing Strategies
Customer Service
Financial Management
Technical Expertise
Problem-Solving
Communication & Adaptability
Software: Quickbooks Enterprise, ASANA, Excel, Word, Payroll
Decision-making
Critical thinking
Complex Problem-solving
Certification
Oregon Construction Contractor, 06/01/24
Activities
Shaolin Kempo, 2nd Brown Belt
Timeline
Vice President and Business Operations Manager
Creative Awnings & Shelters Inc
01.2001 - Current
Employee/Manager
Creative Awnings & Shelters Inc
01.1996 - 01.2001
Bachelor of Science - Nutrition and Food Management, Business Administration
Oregon State University
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