Summary
Overview
Work History
Education
Skills
Education and Training
Languages
References
Timeline
Generic

Jeanette Contreras

Forney,TX

Summary

I am a very positive, reliable, self-motivated, and friendly person. I've gained a lot of experience and knowledge working with a diverse crowd of people. I take great pride in my work ethic and my professionalism. I perform any job to the best of my abilities, and take on any challenges that are given to me. As a bilingual person, I am able to assist in any language barrier issues. I adjust to any environment fairly quickly, am eager to learn, and am open to growth. I've acquired a few skills in the fields that I've been presented, such as leadership, client relations, administration, and payroll.

Overview

6
6
years of professional experience

Work History

Onsite Specialist

Job and Talent
Fort Worth , Tx
10.2023 - Current
  • Established client relations representing my company.
  • Supervised staff, ensured proper training and development of team members.
  • Analyzed sales trends and prepared reports accordingly.
  • Conducted regular audits of the premises to identify areas of improvement.
  • Developed and implemented strategies to enhance customer satisfaction.
  • Generated monthly performance reports to track progress of projects.
  • Evaluated employee performance regularly through appraisals and one-on-one meetings.
  • Reviewed customer feedback surveys and provided suggestions for improvements.
  • Resolved customer complaints in an efficient manner.
  • Coordinated with other departments to ensure smooth operations.
  • Maintained a safe working environment in compliance with OSHA regulations.
  • Performed periodic maintenance checks on equipment used by staff members.
  • Managed all administrative tasks including payroll processing, invoicing.
  • Resolved conflicts between team members in a professional manner.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed timesheets for accuracy and completeness prior to processing payroll.

Data Entry Clerk/Recruiter /Payroll Administrative Assistant

Flex Personnel
Dallas, TX
06.2020 - Current
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
  • Identified and corrected data entry errors to prevent duplication across systems.
  • Remained focused for lengthy periods to accurately perform work with adequate speed.
  • Contacted customers via phone or email to address data inquiries.
  • Reviewed, corrected or deleted data, verifying customer and account information.
  • Maintained confidentiality of sensitive information entered into the system.
  • Exceeded quality goals to support team productivity.
  • Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
  • Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
  • Advertised and promoted open positions using social media and digital marketing procedures.
  • Assisted in onboarding of new hires by providing orientation materials and training sessions.
  • Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
  • Managed weekly payroll duties and submitted data to payroll contractor.
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
  • Calculated accurate wages, including overtime, salary increases and bonuses.
  • Gathering, reviewing, correcting timecards using Quick Books and Paycom

Sales Representative

State Farm Mutual Automobile Insurance Company
Dallas, TX
10.2019 - 06.2020
  • Developed key customer relationships to increase sales.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Leveraged CRM system to manage sales activities and track sales performance.
  • Recommended changes in products and services based on customer feedback.
  • Demonstrated product features to align with customer needs.
  • Researched competitors' products, prices, and sales techniques.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Build connections with applicants

Education

Lake Highlands High School
Dallas, TX
06.2015

Skills

  • Customer Service-Oriented
  • Data Accuracy
  • Data Transcription
  • Strong Problem Solver
  • Filing and Data Archiving
  • Familiar with Quick Books
  • Familiar with Paycom
  • Detail oreintated
  • Bilingual (English/ Spanish)
  • Employee Management
  • Data Entry
  • Excellent Communication Skills
  • Math Skills
  • Recruitment
  • New Hire Training
  • Team Collaboration
  • Client relations
  • Staff supervision
  • Customer satisfaction
  • Employee training
  • Recruitment strategies
  • Payroll administration
  • Data entry
  • Auditing processes
  • Adaptability and flexibility
  • Cross-functional team leadership

Education and Training

other

Languages

Spanish
Professional

References

References available upon request.

Timeline

Onsite Specialist

Job and Talent
10.2023 - Current

Data Entry Clerk/Recruiter /Payroll Administrative Assistant

Flex Personnel
06.2020 - Current

Sales Representative

State Farm Mutual Automobile Insurance Company
10.2019 - 06.2020

Lake Highlands High School

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Jeanette Contreras