Jeanette Delano
Mesa,Arizona
Summary
Talented laboratory professional offering advanced technical knowledge of dental appliances and production procedures. Methodical and well-organized with strong attention to detail and expertise in testing and enhancing devices to optimize fit. Open and clear communicator accustomed to handling high workload and meeting tight timetables.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dental Lab Technician
Exceptional Dental Arts
10.2021 - Current
- Read prescriptions and specifications and examined models and impressions in order to determine design of dental products to be constructed.
- Completed detailed models of patients' mouths to create accurate dental appliances
- Completed extensive wear tests to assess designs for long-term durability.
- Assisted functionality of completed models with help of apparatus mimicking human bite and adjusted devices to enhance performance.
Dental Assistant
Heartland Dental
10.2020 - 10.2021
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
Dental Receptionist
Gentle Dental Providers
05.2018 - 09.2021
- Scheduled, rescheduled and cancelled appointments for dental patients.
- Helped patients complete necessary medical forms and documentation.
- Greeted visitors and patients to determine needs, check appointments and direct accordingly.
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
- Conducted communications and transactions with patients and visitors to foster positive experience.
Education
Certificate of Completion - Dental Assisting
Apollo College
Phoenix, AZ12.1990
Skills
- Patient Assessments
- Compassionate Care
- Lab Management
- Safety Practices
Certification
X-ray certified
Coronal Polish Certified
CPR certified
Timeline
Dental Lab Technician
Exceptional Dental Arts
10.2021 - Current
Dental Assistant
Heartland Dental
10.2020 - 10.2021
Dental Receptionist
Gentle Dental Providers
05.2018 - 09.2021
Certificate of Completion - Dental Assisting
Apollo College
X-ray certified
Coronal Polish Certified
CPR certified
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