JEANETTE DIAZ
Colorado Springs,CO
Summary
Seasoned [Job Title] with more than [Number] years of experience in fast-paced [Type of Environment]. Excellent [Skill 1] and [Skill 2] skills. Track record of achieving exceptional results in [Description of Work Activity 1] and [Description of Work Activity 2]. Responsible [Job Title] proficient in [Description of Work Activity 1] and [Description of Work Activity 2]. Passionate and motivated, with a drive for excellence. [Number] years in [Type of Work 1] and [Type of Work 2] positions. Certified [Job Title] with expert knowledge of medical terminology and HIPPA compliance. [Personal Trait 1] and [Personal Trait 2] with established career working in [Facility Type 1] and [Facility Type 2] settings. Support quality patient care and education.
Overview
2025
2025
years of professional experience
Work History
Front Desk
Roadway Inn
Colorado Springs, CO
05.2024 - 12.2024
- Cleaned and maintained lobby and common areas by restocking supplies and watering plants.
- Answered phone calls and responded to inquiries from guests or other departments in a professional manner.
- Assisted with room reservations, changes and cancellations.
- Processed payments from customers for room charges and incidentals.
- Maintained daily records of room availability and rates.
- Managed cash drawer according to established accounting guidelines.
- Transmitted and received messages using telephones or telephone switchboards.
Janitor
Environment Control Of Albuquerque
Colorado Springs, CO
04.2023 - 05.2024
- Set up and removed furniture, equipment and supplies required for meetings and special events.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
Janitorial Assistant
Lee's Janitorial Services
Colorado Springs, Colorado
02.2021 - 04.2024
- Maintained cleanliness and sanitation of multiple facilities including offices, bathrooms, and kitchen areas.
- Disinfected surfaces using appropriate chemicals and materials.
- Reported any necessary repairs or replacements to maintenance team or supervisor.
Home Maker
Jeanette Diaz
Colorado Springs, CO
01.2013 - 01.2020
- Managed household errands and other essential duties.
- Managed inventory and supplies to ensure materials were available when needed.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed day-to-day duties accurately and efficiently.
WBT
Colorado child Welfare
Colorado Springs, CO
10.2018 - 10.2018
- Participated in meetings with other professionals involved in the case such as lawyers, judges and therapists.
- Administered medication and provided first aid care as needed, adhering to healthcare guidelines.
- Helped reunify birth families through coordinated visitation.
- Provided safe, nurturing, and stable environment for foster children, ensuring their well-being.
- Attended court hearings and case meetings, advocating for the children's best interests and needs.
- Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
- Assisted with daily needs such as meal preparation, hygiene, education and recreational activities.
- Advocated for children's educational and special needs, ensuring access to resources and support services.
Cook
Sonic
Colorado Springs, CO
01.2009 - 02.2010
- Prepared variety of foods according to exact instructions and recipe specifications.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
Commercial cleaning service
FBG Cleaning Service
Colorado Springs, CO
01.2005 - 01.2007
- Service, clean, or supply restrooms
- Gather and empty trash
- Clean building floors by sweeping, mopping, scrubbing, or vacuuming
- Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures
- Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications
- Notify managers concerning the need for major repairs or additions to building operating systems
- Requisition supplies or equipment needed for cleaning and maintenance duties
- Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees
- Set up, arrange, or remove decorations, tables, chairs, ladders, or scaffolding to prepare facilities for events, such as banquets or meetings
- Dust furniture, walls, machines, or equipment
Housekeeping, residential
Miss Lorri Cleaning Service
Colorado Springs, CO
01.2004 - 01.2006
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met
- Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas
- Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items
- Sort clothing and other articles, load washing machines, and iron and fold dried items
- Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers
- Dust and polish furniture and equipment
- Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary
- Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines
Dental Assistant
Dr.
Colorado Springs, CO
01.2002 - 01.2003
- Prepare patient, sterilize or disinfect instruments, set up instrument trays, prepare materials, or assist dentist during dental procedures
- Record treatment information in patient records
- Assist dentist in management of medical or dental emergencies
- Provide postoperative instructions prescribed by dentist
- Schedule appointments, prepare bills and receive payment for dental services, complete insurance forms, and maintain records, manually or using computer
- Pour, trim, and polish study casts
- Clean and polish removable appliances
- Clean teeth, using dental instruments
- Order and monitor dental supplies and equipment inventory
- Take and record medical and dental histories and vital signs of patients
Customer service
Adelphia Communications
Colorado Springs, CO
01.2001 - 01.2002
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Refer unresolved customer grievances to designated departments for further investigation
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
- Check to ensure that appropriate changes were made to resolve customers' problems
Sales, Customer Service
Gingus Formalwear
Colorado Springs, CO
01.1998 - 01.1999
- Listen to and resolve customer complaints regarding services, products, or personnel
- Provide staff with assistance in performing difficult or complicated duties
- Formulate pricing policies on merchandise according to profitability requirements
- Keep records pertaining to purchases, sales, and requisitions
- Inventory stock and reorder when inventories drop to specified levels
- Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy
- Examine merchandise to ensure correct pricing and display, and that it functions as advertised
- Plan and prepare work schedules, and assign employees to specific duties
Housekeeping
Guesthouse (Fort Carson Military Base)
Colorado Springs, CO
01.1998 - 01.1999
- Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met
- Wash dishes and clean kitchens, cooking utensils, and silverware
- Disinfect equipment and supplies, using germicides or steam-operated sterilizers
- Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors
- Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items
- Sort clothing and other articles, load washing machines, and iron and fold dried items
- Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions
- Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines
Janitor
KBG
Colorado Springs, CO
- Clean windows, walls, ceilings, carpets and furniture in assigned areas.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Swept and mopped floors, emptied trash receptacles, vacuumed carpets and upholstered furniture.
- Emptied trash and recycling bins and replaced liners.
Education
Certified Dental Assistant - Dental
IntelliTec Medical Institute
Colorado Springs, CO01.2003
Skills
- English language
- Time Management
- Troubleshooting
- Food production
- Foreign Language
- Operation and Control
- Medicine and dentistry
- Clerical
- Computers and electronics
- Learning Strategies
- Instructing
- Negotiation
- Customer and personal service
- Active listening
- Judgment and Decision-Making
- Scheduling appointments
- Front desk operations
- Typing [number] wpm
Timeline
Front Desk
Roadway Inn
05.2024 - 12.2024
Janitor
Environment Control Of Albuquerque
04.2023 - 05.2024
Janitorial Assistant
Lee's Janitorial Services
02.2021 - 04.2024
WBT
Colorado child Welfare
10.2018 - 10.2018
Home Maker
Jeanette Diaz
01.2013 - 01.2020
Cook
Sonic
01.2009 - 02.2010
Commercial cleaning service
FBG Cleaning Service
01.2005 - 01.2007
Housekeeping, residential
Miss Lorri Cleaning Service
01.2004 - 01.2006
Dental Assistant
Dr.
01.2002 - 01.2003
Customer service
Adelphia Communications
01.2001 - 01.2002
Sales, Customer Service
Gingus Formalwear
01.1998 - 01.1999
Housekeeping
Guesthouse (Fort Carson Military Base)
01.1998 - 01.1999
Janitor
KBG
Certified Dental Assistant - Dental
IntelliTec Medical Institute
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