Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Roxanna Noguez

Los Angeles,CA

Summary

Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers. A fast learner employee who is dedicated at everything she does. Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Overview

21
21
years of professional experience

Work History

Front office

Fuller Smiles Dentistry
Venice, California
07.2024 - 09.2025
  • Managed front desk operations and ensured smooth visitor check-in processes.
  • Answered multi-line phone system and directed calls to appropriate departments.
  • Scheduled appointments and coordinated meetings for staff and clients.
  • Maintained organized filing systems for client records and company documents.
  • Provided excellent customer service and addressed inquiries from clients promptly.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Ensured that front desk area was well organized at all times.
  • Greeted visitors and verified reasons for visit and appointment information.
  • Resolved customer complaints in a timely fashion while adhering to company policies and regulations.

Overnight Stocker

Target
Hollywood, California
08.2020 - 06.2024
  • Adhered strictly to safety regulations while handling heavy equipment such as forklifts and pallet jacks.
  • Utilized hand truck to transport large quantities of merchandise between departments or areas within the store.
  • Helped unpack shipments, check contents against invoices, sort boxes into stacks for stocking purposes.
  • Followed proper procedure when dealing with hazardous materials such as chemicals or cleaning supplies.
  • Restocked shelves according to plan-o-grams set up by management team.
  • Checked expiration dates on all food items to ensure quality control standards were met.
  • Responded quickly to emergency situations during night shifts.
  • Worked collaboratively with other team members to achieve departmental goals.
  • Performed daily inventory checks to maintain accurate records for ordering purposes.
  • Reported any suspicious activity or theft immediately to supervisors.
  • Received and stocked merchandise in a timely manner.
  • Organized shelves, racks and bins to ensure product availability.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Removed product from boxes and placed on shelves according to merchandising guidelines.
  • Picked up boxes and related trash from sales floor.
  • Prepared products by adding tags and readying pallets for restocking.
  • Identified and quickly handled spill clean-up.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Recommended disposal of obsolete stocks to write off unsellable items from inventory.

Package Handler

T Force
North Hollywood, CA
11.2023 - 06.2024
  • Transported parcels between loading docks, delivery vehicles, and post office facilities.
  • Stacked boxes onto pallets in an efficient manner.
  • Participated in regular safety meetings and training sessions.
  • Packaged items in accordance with customer orders and product requirements.
  • Assembled boxes, containers and other packaging materials according to specifications.
  • Reported any discrepancies or issues related to the packaging process immediately to supervisors.
  • Performed necessary adjustments to ensure that products were properly sealed and labeled correctly.
  • Assisted in the organization of warehouse storage areas as needed.
  • Packaged products in a fast-paced environment, meeting high-quality standards.
  • Collaborated with team members to meet production goals efficiently.
  • Provided assistance during loading and unloading activities when required.

Medical Assistant

San Judas Medical Group
Los Angeles, CA
05.2012 - 03.2016
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Administered injections, medications and treatments as directed by the physician.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Organized patient charts before each day's clinic sessions began.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Documented notes during patient visits.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Assisted back office patient processes to reduce office wait times.
  • Explained treatment procedures and physicians' instructions.

Front Office Manager

Agape Chiropractic And Massage Center
Culver City, CA
02.2005 - 04.2007
  • Greeted customers and visitors in a professional manner.
  • Maintained confidentiality of customer information at all times.
  • Performed basic bookkeeping duties such as entering data into spreadsheets or accounting software programs.
  • Established strong relationships with corporate clients in order to foster repeat business opportunities.
  • Performed administrative duties such as filing documents, answering phones.
  • Ensured proper maintenance of check-in and check-out log books, reservation logs and other related documents.
  • Managed inventory levels for supplies used at the front desk such as stationary items, key cards.
  • Resolved customer complaints promptly and efficiently while maintaining a professional demeanor at all times.
  • Monitored front desk operations on a regular basis to identify areas for improvement or corrective action.
  • Monitored office inventory to maintain supply levels.

Education

Medical Assistant -

Bryman College
Los Angeles, CA
02-2005

High School Diploma -

View Park Preparatory Accelerated High School
Los Angeles, CA
06-2004

Skills

  • Inventory control procedures
  • Stacking Packages
  • Sorting Packages
  • Adaptable to change
  • Material Handling
  • Damage Prevention
  • Production Documentation
  • Standards Compliance
  • Inventory Tracking
  • Storage Area Maintenance
  • Time management abilities
  • Professional Demeanor
  • Effective Communication
  • Professionalism
  • Interpersonal Skills
  • Multitasking
  • Health and safety compliance
  • Excellent Communication
  • Goal Setting
  • Continuous Improvement

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Front office

Fuller Smiles Dentistry
07.2024 - 09.2025

Package Handler

T Force
11.2023 - 06.2024

Overnight Stocker

Target
08.2020 - 06.2024

Medical Assistant

San Judas Medical Group
05.2012 - 03.2016

Front Office Manager

Agape Chiropractic And Massage Center
02.2005 - 04.2007

Medical Assistant -

Bryman College

High School Diploma -

View Park Preparatory Accelerated High School

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