Jeanette Hernandez
Moreno Valley,CA
Summary
Dynamic and results-oriented professional with a proven track record at Walgreens DC, excelling in forklift operation and fostering effective team collaboration. Mastered database entry and customer service, significantly enhancing operational efficiency. Known for exceptional problem-solving abilities and a commitment to maintaining high safety standards in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Administrative Clerk/General Team Member
Walgreens DC
17500 Perris Blvd Mv Ca 92551
05.2004 - Current
- Input data and processed system change to generate accurate reports.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Fostered positive working relationships with colleagues and supervisors, promoting teamwork and collaboration within the warehouse environment while executing daily forklift tasks.
- Enhanced operational efficiency, regularly updated office procedures manual to reflect current practices and guidelines.
- Improved customer service with prompt and accurate handling of inquiries, contributing to positive office environment.
- Assisted with onboarding of new employees.
- Developed strong working relationships with internal teams across functional areas through proactive outreach efforts aimed at understanding specific needs.
- Assisted in the onboarding process for new hires, ensuring a smooth transition into their roles within the company.
- Organized company events such as holiday parties and team-building activities which fostered camaraderie among coworkers.
- Assisted coworkers and staff members with special tasks on daily basis.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed filing system, entered data and completed other clerical tasks.
- Maintained inventory of office supplies and placed orders.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
No Degree - Dental Assisting
Concorde Career College
San Bernardino, CA06.1997
Skills
- Forklift Operation
- Verbal and written communication
- Database entry
- Customer follow-up
- Scheduling appointments
- Multitasking Abilities
- Critical Thinking
- Problem-solving abilities
- Order Processing
- Warehouse Safety
- Training and mentoring
Quote
The best way out is always through.
Robert Frost
Timeline
Administrative Clerk/General Team Member
Walgreens DC
05.2004 - Current
No Degree - Dental Assisting
Concorde Career College
Outdoor Activities
Love to be out doors taking walks or hiking and climbing hills sitting on the rocks over looking the scenery. Walking the beach sand looking at the sunrises or sunset. Volunteering at my church when needed.
Enjoy playing softball and Baseball . Watching Football.