Jeanette Hernandez

Administrative Clerk/General Team Member

Walgreens DC

05.2004 - Current

Input data and processed system change to generate accurate reports.
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
Fostered positive working relationships with colleagues and supervisors, promoting teamwork and collaboration within the warehouse environment while executing daily forklift tasks.
Enhanced operational efficiency, regularly updated office procedures manual to reflect current practices and guidelines.
Improved customer service with prompt and accurate handling of inquiries, contributing to positive office environment.
Assisted with onboarding of new employees.
Developed strong working relationships with internal teams across functional areas through proactive outreach efforts aimed at understanding specific needs.
Assisted in the onboarding process for new hires, ensuring a smooth transition into their roles within the company.
Organized company events such as holiday parties and team-building activities which fostered camaraderie among coworkers.
Assisted coworkers and staff members with special tasks on daily basis.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Managed filing system, entered data and completed other clerical tasks.
Maintained inventory of office supplies and placed orders.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.