Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jeanette Hutchinson

Redding,CA

Summary

Highly competent Receptionist with experience in managing front office operations, including handling multi-line phone systems and greeting visitors. Strengths lie in strong organizational skills, ability to multitask, and maintain a professional demeanor under pressure. Previous roles have had significant impact on improving efficiency of administrative processes and enhancing customer service experiences.

Overview

9
9
years of professional experience

Work History

Receptionist

Advanced Solutions Property Management
Redding, CA
09.2023 - Current

Handled multi-line phone systems courteously and efficiently.

Managed data entry for all rental application submissions.

Updated tenant information systematically upon move-ins and move-outs.

Processed and recorded rental payments.

Managed and recorded received rental deposits promptly.

Managed invoice and tenant record filing.

Provided inter-departmental support as required.

Managed processing of HUD applications.

Customer Service, Cashier

University Market
06.2021 - 07.2023
  • Maintained accurate records of transactions using the point-of-sale system.
  • Welcomed customers, offering assistance to help find store items.
  • Ensured that all areas of the retail floor were properly stocked throughout each shift.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Complied with all health and safety regulations while performing job duties.
  • Scanned items and checked pricing on cash register for accuracy.
  • Informed customers of in-store promotions or pricing specials.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
  • Checked personal identifications during alcohol and tobacco sales.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.

Clothing Tagger for thrift store

Better Together Animal Alliance
12.2020 - 06.2021
  • Monitored incoming clothing donations for quality.
  • Assessed worth and labelled accordingly.
  • Regularly achieved and went beyond set quotas.
  • Aided coworkers in completing tasks as required.

Caregiver

Beneficial In-Home Care
02.2019 - 10.2019
  • Assisted clients with daily living and appointments
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Drove clients to doctors' appointments and social outings.
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Laundered clothing and bedding to prevent infection.
  • Ensured compliance with all applicable laws, regulations and standards governing home health care services.
  • Maintained detailed records of services performed on clients.

Caregiver

Cornerstone Court Senior & Memory Care
01.2016 - 01.2017
  • Delivered aid to ten senior citizens with memory-related challenges.
  • Built strong and trusting rapport with clients and loved ones.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Helped clients get in and out of beds and wheelchairs.
  • Assisted clients with maintaining good personal hygiene.

Education

MAJOR - MEDICAL BILLING AND CODING

KEISER UNIVERSITY
06.2021

GED -

Escondido Adult School
03.2010

Skills

  • Customer Service Skills
  • Microsoft Office
  • Adobe Reader
  • Answering Multi-Line Telephone
  • Positive Language
  • Documentation
  • Keyboarding
  • Customer Service
  • Listening
  • Windows 81
  • Internet Explorer
  • Conflict Resolution
  • Patience
  • Filing
  • Excellent Written and Verbal Communication Skills
  • General Office Equipment
  • Organizational Skills
  • Attention To Detail
  • Multitasking
  • Time Management
  • Accuracy
  • Problem Solving/Solutions
  • Creating and Following Schedules and Timelines
  • Dependability
  • Database/Record Keeping
  • Prioritizing
  • Attentiveness
  • Adhering to Protocols and Policies

References

Available upon request.

Timeline

Receptionist

Advanced Solutions Property Management
09.2023 - Current

Customer Service, Cashier

University Market
06.2021 - 07.2023

Clothing Tagger for thrift store

Better Together Animal Alliance
12.2020 - 06.2021

Caregiver

Beneficial In-Home Care
02.2019 - 10.2019

Caregiver

Cornerstone Court Senior & Memory Care
01.2016 - 01.2017

MAJOR - MEDICAL BILLING AND CODING

KEISER UNIVERSITY

GED -

Escondido Adult School
Jeanette Hutchinson