Jeanette Irvin
Saint Augustine,FL
Summary
Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations. Collaborative recruiter applies strong project management skills to every job task. Demonstrates efficiency in coordinating onboarding activities with organizing and planning abilities. Possesses strong interpersonal and relationship-building skills dedicated to integrating new hires effectively into organization.
Overview
13
13
years of professional experience
Work History
Human Resource Lead
Belk Department Store
10.2020 - Current
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Updated HR database with new employee information, changes in benefits, and other details.
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Developed and implemented onboarding and orientation programs for new employees.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Recruiter
Optimize Manpower Solutions Inc.
09.2022 - 12.2022
- Conducted over 300 phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Built strong relationships with internal and external candidates to ensure excellent hiring experience.
- Advertised job opportunities on social media platforms and job boards.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Developed recruiting strategies to identify qualified candidates and build network.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
Onboarding Specialist
Celebrity Home Loans, LLC
03.2021 - 03.2022
- Helped new hires complete and submit required paperwork, set up benefits accounts, and initiate direct deposits.
- Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
- Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
- Put together employee files and collected required digital or physical information to meet requirements.
- Reviewed onboarding processes regularly, identifying and correcting deficiencies.
- Developed and updated onboarding materials, keeping pace with changes to market place and company.
- Led professional and thorough orientation sessions, introducing new hires to key company information.
- Maintained regular schedule of onboarding classes, one-on-one meetings, and transitional hand-offs to supervisors.
- Developed and implemented onboarding and orientation programs for new employees.
Learning and Development Specialist
Engage PEO/Selene Finance LP
07.2014 - 03.2020
- Provided coaching and mentoring to employees.
- Trained and mentored 400 new personnel hired to fulfill various roles.
- Established and maintained quality control standards.
- Analyzed and evaluated training effectiveness and program outcomes.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
- Facilitated virtual, in-person and blended learning sessions.
- Utilized variety of instructional design methodologies to create effective learning experiences.
Learning Solutions and Performance Specialist
TIAA Bank (formerly EverBank)
12.2013 - 07.2014
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Collaborated with stakeholders to identify business needs and data sources.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Provided technical support for troubleshooting analytics and reporting issues.
Customer Service Hiring and Training Manager
TIAA Bank (formerly EverBank)
10.2010 - 12.2013
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Trained staff during demonstrations, meetings, conferences, and workshops.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Managed new employee orientation training process for more than [Number] employees each year.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets.
Education
Bachelor of Arts - Communication Disorders
University of Florida
Gainesville, FL06.2008
Skills
- Networking and Partnership Development
- Biweekly Payroll Processing
- Affirmative Action Guidelines
- Value Proposition
- Conduct Orientations and Training
- New Hire Orientation
Accomplishments
- Supervised team of [Number] staff members.
- Collaborated with team of [Number] in the development of [Project name].
Timeline
Recruiter
Optimize Manpower Solutions Inc.
09.2022 - 12.2022
Onboarding Specialist
Celebrity Home Loans, LLC
03.2021 - 03.2022
Human Resource Lead
Belk Department Store
10.2020 - Current
Learning and Development Specialist
Engage PEO/Selene Finance LP
07.2014 - 03.2020
Learning Solutions and Performance Specialist
TIAA Bank (formerly EverBank)
12.2013 - 07.2014
Customer Service Hiring and Training Manager
TIAA Bank (formerly EverBank)
10.2010 - 12.2013
Bachelor of Arts - Communication Disorders
University of Florida