JEANETTE JACKSON
Medical Assistant
Gainesville,GA
Summary
Dedicated Office/ Medical Assistant with excellent experience in the industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Machine Operator/ Vacation Relief
Flowers Bakery
08.2021 - Current
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Collaborated with team members to optimize production processes and improve overall performance.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
- Set up and adjusted equipment and properly configured machines for daily operation.
Office Assistant
TONY COOK TRUCKING
08.2010 - Current
- Answered phone system and direct calls as required
- Maintain filing, faxing, facing, and storage systems in the office
- Greet clients and vendors upon arrival
- Maintain office supply inventory, Retrieve documents and files when requested
- Biling and customer invoicing, Read and route incoming mail and process outgoing mail
- Light accounting duties Create, edit, and update Job Bids.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
Machinist/Fork Lift Operator
Wrigley's / Mars
06.2015 - 03.2018
- Responsible for operating automated and/or manual manufacturing equipment used to produce sheeted gum
- Followed the established manufacturing procedures and prescribed formulas with exactness
- Loaded and empty barrels of trim and ingredients into mixers
- Completed frequent observation of work-in-process and the completion of required recording, such as Quality Control Point sheets
- Safely Operated forklifts to pick/transport items safely within the factory and warehouse
- Adherence to health and safety regulations (e.g
- Constant use of protective equipment)
- Perform machine setups (assembly, calibration, etc.) to start a production cycle
- Cross-trained in multiple departments and work overtime as needed to ensure we meet production standards
Certified Medical Assistant/Front and Back Office Medical Assistant
ParkRidge Medical Center
04.2013 - 06.2015
- Collect and process payments from patients and/or insurance companies
- Confirming patience insurance status, including other methods to pay
- Chart general diagnostic information ( blood pressure, temperature, weight, and height)
- Scheduled and confirmed appointment
- Maintained and organized files on all patients
- Abided by HIPAA laws regarding sharing of personal medical information.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
Front Office /Shipping & Receiving
Lowell's Tire
01.2011 - 03.2013
- Streamlined inventory by implementing a process that provided automatic alerts for low inventory levels
- Arranged products within the warehouse by following LIFO and FIFO methods
- Performed periodic inventory checks including documenting daily inactive inventory.
Medical Assistant / Quick Care/ Front & Back Office Assistant
Express Care
12.2010 - 06.2010
- Assisted Doctors with checking patients in and out, some medical billing and coding
- Greet and check patients in, confirming their insurance status
- Documented general diagnostic information including blood pressure, temperature, weight, and height for the doctor's use in the examination and treatment
- Administered medication through injections, as ordered by doctor
- Abided by HIPAA laws regarding sharing of personal medical information.
Office/ Finance Manager / Administrative Assistant
Driver Seat Automotive
04.2003 - 06.2009
- Increased financial efficiency by streamlining and automating financial reporting processes.
- Enhanced budget management by implementing expense tracking and cost reduction strategies.
- Optimized cash flow with diligent monitoring of accounts receivable and payable.
- Improved financial forecasting accuracy, utilizing advanced analytical models.
- Collaborated with cross-functional teams for strategic business planning and growth initiatives.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
Assistant Store Manager
Kangaroo
11.1998 - 03.2003
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Maintained excellent vendor relationships which facilitated smooth supply chain operations enabling better inventory control.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Injection Molding Machine Operator
Scovill Fastners
02.1994 - 10.1998
Education
Dialysis Technician - Dialysis Technology
North Georgia Nursing Academy
Flowery Branch07.2021
CMA - Medical Assisting
MedTech College
Atlanta, GA08.2015
High School Diploma -
Habersham Central High School
Mount Airy, GA06.1987
Skills
- Customer Service
- Administrative Support
- Inventory Management
- Scheduling
- Payroll Processing
- Mail Handling
References Available
Upon Request
Certification
- Fork lift / Tugger
- CPR
- CMA (Diploma)
Performance Summary
A dedicated, hardworking, driven individual with a desire to grow and sharpen my skills within a respectable company.
Timeline
Machine Operator/ Vacation Relief
Flowers Bakery
08.2021 - Current
Machinist/Fork Lift Operator
Wrigley's / Mars
06.2015 - 03.2018
Certified Medical Assistant/Front and Back Office Medical Assistant
ParkRidge Medical Center
04.2013 - 06.2015
Front Office /Shipping & Receiving
Lowell's Tire
01.2011 - 03.2013
Medical Assistant / Quick Care/ Front & Back Office Assistant
Express Care
12.2010 - 06.2010
Office Assistant
TONY COOK TRUCKING
08.2010 - Current
Office/ Finance Manager / Administrative Assistant
Driver Seat Automotive
04.2003 - 06.2009
Assistant Store Manager
Kangaroo
11.1998 - 03.2003
Injection Molding Machine Operator
Scovill Fastners
02.1994 - 10.1998
Dialysis Technician - Dialysis Technology
North Georgia Nursing Academy
CMA - Medical Assisting
MedTech College
High School Diploma -
Habersham Central High School