Jeanette Johnson
Magnolia,AR
Summary
Excellent communicator with influencing skills and ability to relate with different personalities in a professional and positive manner. Desires to work as Site Manager/Director of Community Services : bringing forth basic office machinery skills, organizational skills, attention to detail, and basic knowledge of some MS office applications. Also, a Certified Medical Administrative Specialist (AMT) since 10/11/2011.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Customer Support Specialist Assistant
Area Agency On Aging Of Southwest Arkansas, Inc.
05.2023 - Current
- Attend training's for DEEP, PEPI, Ageless Grace, and Super Noggin. Upon completion of training be able to conduct classes and support groups.
- Getting monthly mail outs ready to be mailed and sending out via Facebook messages to churches, radio in twelve county region... regarding caregiver and Parkinson's disease meetings in their respective areas.
- Attend workshops, support groups and health fairs as well as helping with setting up booths.
School Bus Driver
Magnolia School District
02.2010 - 08.2016
- Followed established scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria. With a total of 56 passengers or more.
- Transported passengers safely between destinations which following prescribed routes.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
Assistant Preschool Teacher
Columbia Christian School
02.2014 - 08.2016
- Collaborated with 5 teachers to promote appropriate care and education for 60 children.
- Assisted teachers by developing lessons plans to meet educational goals for each child.
- Supported lead teacher in conducting assessments to measure student progress and identify areas requiring additional focus.
Support Staff
Columbia County Independent Living
11.2012 - 07.2013
- Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
- Promoted professional working environment
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Enhanced customer satisfaction by providing efficient and timely support to clients.
Private Caregiver
Self Employed Services
12.2002 - 08.2016
- Performed daily living needs to maintain self-esteem and general wellness for elderly and handicap residents.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Built strong relationships with clients to deliver emotional support and companionship.
Assemble Line Worker
Prescolite Lsp
01.1996 - 02.2002
- Assembled components with minimal supervision, exceeding expected project milestones. Helped increased sales by 10%.
- Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
Customer Service Associate Team Leader
Fedco
09.1991 - 09.1995
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Managed over 75 customers a day.
- Responded to customer requests for products, services, and company information.
Education
WAGE Certification - Workforce Preparation Certification (WAGE)
South Arkansas Community College
El Dorado, AR05.2022
Associate of Applied Science - Medical Office Administration
Southern Arkansas University Tech
Camden, AR05.2021
Technical Certificate - Medical Coding
Southern Arkansas University Tech
Camden, AR12.2020
Skills
- MS Word
- Record & Database Management
- Electronic Spreadsheet
- Work well with teams
- Customer Support
- Critical Thinking
- Effective Communication
- Multitasker
Certification
- First Aid/CPR Certified
Timeline
Customer Support Specialist Assistant
Area Agency On Aging Of Southwest Arkansas, Inc.
05.2023 - Current
Assistant Preschool Teacher
Columbia Christian School
02.2014 - 08.2016
Support Staff
Columbia County Independent Living
11.2012 - 07.2013
School Bus Driver
Magnolia School District
02.2010 - 08.2016
Private Caregiver
Self Employed Services
12.2002 - 08.2016
Assemble Line Worker
Prescolite Lsp
01.1996 - 02.2002
Customer Service Associate Team Leader
Fedco
09.1991 - 09.1995
WAGE Certification - Workforce Preparation Certification (WAGE)
South Arkansas Community College
Associate of Applied Science - Medical Office Administration
Southern Arkansas University Tech
Technical Certificate - Medical Coding
Southern Arkansas University Tech
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