Dynamic and results-oriented professional with extensive experience across various roles, including a pivotal position at Sprouts. Demonstrated expertise in customer service and sanitation standards, significantly enhancing product quality and customer satisfaction. Excelled in fostering teamwork and improving sales through innovative display setups. Skilled in inventory management and safety procedures compliance, contributing to operational efficiency and regulatory adherence.
Overview
2010
2010
years of professional experience
Work History
Produce Clerk/ Backup Reciever
Sprouts
Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
Checked for outdated and overripe grocery items and removed from inventory.
Received and unloaded new items upon delivery and checked products for damage and order accuracy.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Assisted customers with price checking fruits and vegetables and finding requested items in department.
Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
Trained new employees to provide knowledge of proper produce handling and rotation procedures.
Kept tidy and organized area to comply with cleanliness standards.
Ensured compliance with food safety regulations by adhering to proper handling, storage, and temperature guidelines for all produce items.
Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.
Enhanced departmental teamwork by fostering a positive work environment and maintaining open lines of communication with coworkers and management.
Inspected produce to update and adjust pricing information.
Pleasantly greeted customers and provided prompt and courteous service.
Assisted customers in selecting the freshest produce by sharing knowledge on ripeness indicators and proper storage techniques.
Contributed to team efficiency by assisting with unloading deliveries, verifying order accuracy, and organizing stockroom for easy access to products.
Managed inventory levels to prevent overstock or shortages of produce items through regular monitoring and communication with suppliers.
Reduced shrinkage rates by closely monitoring expiration dates and implementing markdown strategies on soon-to-expire items.
Contributed to the store''s commitment to environmental sustainability by implementing proper recycling practices for cardboard, plastic, and food waste within the produce department.
Collaborated with other store departments to create cross-merchandising displays that featured complementary products from the deli, bakery, or meat sections.
Conducted regular price checks to ensure accuracy at point of sale, preventing customer dissatisfaction and delays at checkout.
Provided feedback from customer interactions to management, helping to shape future stock selections and promotions.
Streamlined process of receiving deliveries to ensure prompt and accurate stocking of produce.
Participated in periodic training sessions to stay informed about organic and non-GMO produce trends.
Ensured compliance with health and safety regulations by properly handling and storing produce.
Played key role in seasonal rearrangements of produce section, enhancing shopping experience and promoting new products.
Enhanced freshness and quality of produce displayed by conducting thorough inspections and rotations daily.
Increased sales of seasonal items by creating attractive displays that highlighted quality and variety.
Implemented efficient organization system for back stock, reducing time spent on inventory checks and restocking.
Supported team-focused environment, stepping in to help colleagues during peak times to maintain efficient operations.
Fostered positive shopping experience, assisting customers with finding specific products and offering preparation tips.
Contributed to waste reduction by monitoring produce conditions and implementing timely markdowns for quick sale.
Reduced incidence of out-of-stock items by closely monitoring inventory levels and adjusting orders accordingly.
Maintained cleanliness of produce area, ensuring welcoming environment for customers.
Assisted in development of promotional materials for in-season produce to drive awareness and sales.
Collaborated with produce manager to order optimal quantity of goods, balancing freshness with demand.
Improved customer satisfaction by providing knowledgeable answers to questions about fruit and vegetable selection and storage.
Optimized space utilization in produce display area, allowing for wider variety of items to be showcased.
Educated new staff on proper handling and presentation techniques for various types of produce.
Real Estate Investments
Self Employed Service
Owner Builder 2 Residences
Self Employed
01.2000 - 01.2010
Boutique Owner
Self Employed
01.1996 - 01.1999
Managed financial operations of the boutique, ensuring accurate bookkeeping and timely payment processing to maintain profitability.
Established strong relationships with vendors to negotiate favorable terms on merchandise orders while maintaining quality standards.
Monitored sales data to identify trends, optimize pricing strategy, and make informed decisions for future inventory purchases.
Developed team-building activities and fostered open communication among staff members for increased collaboration and morale.
Streamlined inventory management for better organization and reduced stock discrepancies through meticulous recordkeeping.
Kept morale high with high-energy, collaborative leadership style, regularly incorporating employee feedback and tapping employees for important projects.
TA Special Education
Mendocino Unified School District
01.1990 - 01.1995
Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
Supported classroom maintenance and upkeep, organizing books, and materials.
Supported classroom activities, tutoring, and reviewing work.
Helped with grading assignments and tests, providing constructive feedback to students based on results.
Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Facilitated activities in small groups to reinforce concepts taught by class teacher.
Tutored struggling students individually and in small groups to reinforce learning concepts.
Evaluated student performance through regular assessments, tracking progress and adjusting instructional strategies as needed.
Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades.
Worked with teacher to optimize learning plans based on student test grades and evaluations.
Designed and implemented engaging classroom activities, resulting in higher student interest and motivation.
Actively participated in departmental meetings, collaborating with colleagues to identify areas for improvement within the school community.
Assisted the lead teacher in developing comprehensive lesson plans tailored to individual student needs and abilities.
Completed daily reports on attendance and disciplinary performance.
Offered constructive feedback on student assignments, helping them refine their writing skills and comprehension.
Fostered strong relationships with parents through regular communication about student progress, concerns, and achievements.
Ceramic Tile Installer
Husband And Wife Espresso
01.1980 - 01.1990
Ensured project success through proactive problem-solving when unforeseen obstacles arose during the installation process.
Collaborated effectively with general contractors, architects, and clients to ensure clear communication regarding project progress or changes in scope.
Improved workplace safety by adhering to industry best practices and following OSHA guidelines during all phases of installation.
Reduced waste expenses by strategically planning materials use, resulting in minimal leftover inventory after project completion.
Postal Carrier
United States Postal Office
01.1978 - 01.1980
Efficiently managed high volumes of mail during holiday seasons, ensuring all packages were delivered on time despite increased workload.
Kept vehicle clean and well-maintained, conducting regular inspections for any necessary repairs or maintenance needs.
Consistently met delivery deadlines through effective time management skills and prioritization of tasks.
Maintained a safe work environment by adhering to postal regulations and safety guidelines during mail deliveries.
Handled sensitive materials, such as confidential documents and pharmaceutical deliveries, with discretion and care.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Provided exceptional customer service by answering inquiries and addressing concerns professionally and courteously.
Ensured proper handling of fragile packages, resulting in reduced damage claims from customers.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Collected mail from letter boxes on specific route both on foot and by vehicle.
Directly interacted with customers to deliver mail, packages, and ordered goods.
Planned and cased mail in sequence of delivery for designated route.
Increased mail delivery efficiency by accurately sorting and organizing mail according to assigned routes.
Delivered registered and certified mail items with care, ensuring proper documentation was obtained upon receipt from recipients.
Received positive feedback from customers regarding professionalism and promptness in delivering their mail.
Education
Brickery Breads
Culinary Apprentice
Mendocino City, CA
08.1995
Campbell High School
Campbell, CA
06.1977
Skills
Customer service
Strong work ethic
Positive attitude
Stock rotation
Packaging and labeling
Cleaning and sanitation
Shelf stocking
Cleanliness and sanitation
Pallet jack operation
Box cutter and pallet jack safety
Product pricing
Sanitation standards
Display setup
Flexible schedule
Quality control
Product stocking and storage
Product restocking
Stock replenishment
Price checking
Regulatory compliance
Product displays
Performance improvement
Weights and measurements
Retail merchandising
Safety procedures compliance
Inventory counts
Operations support
Labeling accuracy
Temperature logging
Task delegation
Product processing
Display maintenance
Merchandise organization
Unloading deliveries
Cleaning procedures
Training and mentoring
Safe food handling
Food safety compliance
Retail sales
Honesty and integrity
Written and oral communication
Visual display creation
Product knowledge expertise
Punctuality
Heavy machinery use
Reloading salvage materials
Deductive reasoning
Product rotation
Hand-eye coordination
Order discrepancy reporting
Timeline
Owner Builder 2 Residences
Self Employed
01.2000 - 01.2010
Boutique Owner
Self Employed
01.1996 - 01.1999
TA Special Education
Mendocino Unified School District
01.1990 - 01.1995
Ceramic Tile Installer
Husband And Wife Espresso
01.1980 - 01.1990
Postal Carrier
United States Postal Office
01.1978 - 01.1980
Produce Clerk/ Backup Reciever
Sprouts
Real Estate Investments
Self Employed Service
Brickery Breads
Culinary Apprentice
Campbell High School
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