Jeanette Lowe
Cleburne,TX
Summary
Capable manager/assistant offering 15 plus years of experience and drive to take on new role with growing a business. Focused on boosting business by maximizing satisfaction with knowledgeable, efficient service. Successful at building customer/business relationships.
Overview
15
15
years of professional experience
Work History
Salon Assistant
Lavish Nail Lounge
Joshua , Texas
01.2024 - Current
- Performed all receptionist duties such as checking clients in and out upon entering and completion of services rendered.
- Greeted customers and provided exceptional customer service.
- Assisted technicians in performing color selections, seating customers, and prioritizing clients.
- Created a welcoming atmosphere by maintaining a friendly attitude while interacting with guests.
- Maintained accurate inventory counts throughout the day to ensure sufficient supply levels were available.
- Performed administrative tasks such as filing client records and ensuring the owner knows what supplies may need ordered.
- Processed payments from clients using point-of-sale systems accurately and efficiently.
- Organized stockroom shelves ensuring proper product placement and cleanliness.
- Assisted in scheduling appointments, answered phones, and managed bookkeeping duties.
- Maintained cleanliness of salon by sweeping floors, wiping down surfaces, and organizing supplies.
- Managed cash register operations including making change, balancing register drawer at end of shift.
Personal Care Manager
Angels At Work
Arlington , TX
01.2010 - 01.2024
- Maintained accurate records of clients' progress and provided feedback to families.
- Trained new caregivers on proper procedures for providing personal care services.
- Performed management duties such as billing, scheduling, invoicing and documenting.
- Assisted with activities of daily living such as bathing, dressing, grooming, meal preparation, medication management and housekeeping tasks.
- Monitored vital signs including blood pressure, pulse rate and temperature.
- Provided emotional support to clients and their family members during difficult times.
- Ensured that all personal care services were performed in accordance with agency policies and regulations.
- Coordinated medical appointments and transportation services for clients.
- Supervised medications administration according to prescribed orders.
Store Manager
Spirit Halloween Super Store
Arlington, TX
08.2009 - 01.2010
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Created weekly work schedules for store personnel.
- Assessed operational efficiency of the store's departments.
- Managed daily banking activities such as deposits and withdrawals.
- Resolved customer complaints in a timely manner.
- Planned special promotions or discounts based on market trends.
- Ensured compliance with safety regulations and company policies.
- Maintained accurate records of employee performance reviews.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
Education
High School Diploma -
Joshua High School
Joshua, TX06-1997
Skills
- Building client relationships
- Appointment Scheduling
- Excellent customer service
- Social Media Promotion
- Professional Appearance
- POS Systems
- Shift Scheduling
- Team Development
- Project Management
- Payroll Management
- Employee Training
- Customer Service Management
- Recruiting and Hiring
- Sales professional
References
References available upon request.
Timeline
Salon Assistant
Lavish Nail Lounge
01.2024 - Current
Personal Care Manager
Angels At Work
01.2010 - 01.2024
Store Manager
Spirit Halloween Super Store
08.2009 - 01.2010
High School Diploma -
Joshua High School
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