Jeanette Pagan
Summary
Passionate Emergency Department Technician possessing expert knowledge of medical terminology and medical equipment operations. Offering 10 + years background providing assistance in routine patient care and administrative support activities in emergency department. Trustworthy and responsible professional comfortable working in fast-paced environment and adapting quickly to changes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Patient Care Technician/ PACU
Hackensack Meridian Health
02.2022 - Current
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Collected and transported specimens to prepare for lab testing.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Continuously monitored patients and reported changes to head nurses and physicians.
Patient Care Technician, Emergency Department
Hackensack Meridian Health
03.2021 - Current
- Assist with resuscitation, CPR and emergency airway procedures.
- Collect basic samples, label specimens properly and transfer to laboratory for testing.
- Organize and replenish unit supplies to maintain team readiness for expected demands.
- Care for patients with diagnoses such as Covid -19, respiratory failure, diabetes, Parkinson's disease, Dementia and cancer.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Administered first aid treatment and life support to care for sick or injured individuals.
Surgical Coordinator/Office Manager
Overlook Pain And Recovery
07.2012 - 03.2020
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Assessed processes and procedures, complying with OSHA and HIPAA regulations.
- Performed patient assessments and contributed to development of interdisciplinary care plans.
- Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
- Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
- Called and faxed pharmacies to submit prescriptions and refills.
- Educated patients about surgeries and provided treatment plan documentation.
Administrative / Medical Assistant
NYU School Of Medicine
01.2007 - 06.2012
- Maintained detailed records of test results by entering data and patient information into computer.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Obtained pre- and post-treatment vital signs and weight.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Tested and recorded blood glucose levels.
Education
Patient Care Technician - Medical Assistant / Patient Care Technician
Lincoln Technical Institute
Paramus, NJ02.2021
Skills
- Patient Care
- Decision making
- Medical terminology
- Multitasking ability
- Monitoring Patient Progress /Companionship and Emotional Support
- Cardiac monitors / Phelbotomy/ EKG
- CPR/ BLS / ALS certified
- Foley Catheter Insertion and Removal
- Dementia and Alzheimer's knowledge
- Bilingual English/ Spanish
Certification
Phlebotomy ,AHA CPR/ BLS (adult and pediatrics) Osha, EKG.
Timeline
Patient Care Technician/ PACU
Hackensack Meridian Health
02.2022 - Current
Patient Care Technician, Emergency Department
Hackensack Meridian Health
03.2021 - Current
Surgical Coordinator/Office Manager
Overlook Pain And Recovery
07.2012 - 03.2020
Administrative / Medical Assistant
NYU School Of Medicine
01.2007 - 06.2012
Patient Care Technician - Medical Assistant / Patient Care Technician
Lincoln Technical Institute
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