Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Trainings
Languages
Timeline
Generic

Jeanette Quinn

Rupert,ID

Summary

Compassionate goal-oriented professional accustomed to engaging with diverse populations, while overseeing a wide variety of essential functions in an office setting. Highly organized with strengths in prioritizing tasks and managing deadlines. Dedicated to business success, eager to learn and holds teamwork in high esteem.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Staffing Coordinator

Gem State Staffing
Burley, ID
02.2024 - Current
  • Assisted in recruiting and hiring process by sourcing, screening, and interviewing applicants.
  • Conducted reference checks on prospective employees as part of the pre-employment process.
  • Collaborated with hiring managers to identify staffing needs, develop job descriptions, and define qualifications required for roles.
  • Responded promptly to inquiries from candidates regarding job opportunities at the company or organization.
  • Reviewed resumes submitted by applicants against job requirements.
  • Assisted in new hire process by calling and scheduling appointments with candidates and filling out required paperwork.

Strengthening Families Facilitator

Minidoka Juvenile Probation
Rupert, ID
01.2018 - 05.2023
  • Taught a Strengthening Families program to teens 12-17 who are on probation.
  • Facilitated group discussions and activities to teens age 12-17 about communication, understanding feelings, social skills, problem solving, resisting peer pressure, consequences of substance use, and compliance with parental rules.

The Strengthening Families Program is designed to achieve the following

goals and objectives:

  • Decreased use and intention to use tobacco, alcohol and illicit drugs.
  • Decreased children’s behavior problems.
  • Increased children’s social and life skills.
  • Increased family cohesion, communication and organization.
  • Lowering of risk factors and increases in resilience, assets, and protective factors.

Adolescent Treatment Director/Student SUDA

Embrace Life Recovery Center
Jerome, ID
07.2020 - 07.2022
  • Took part in creating the first adolescent partial hospitalization program in the Magic Valley.
  • Helped deescalate stressful situations for clients and their loved ones using motivational interviewing and trauma approach techniques.
  • Developed and facilitated relapse prevention programs.
  • Maintained clinical documentation for each case with detailed and timely updates.
  • Collaborated with team members to monitor treatment progress and improve individual clients' treatment plans.
  • Facilitated co-occurring groups using various interventions to clients dealing with substance abuse, addiction and mental health issues.
  • Assessed and evaluate new clients and maintain contact with legal authorities regarding court-mandated treatment cases.
  • Completed progress notes and other pertinent paperwork in compliance with state regulations utilizing Best Notes software.
  • Conducted treatment and wellness plans to obtain sensitive information to better support client's recovery.
  • Helped develop and implement policy and procedures to meet Joint Commission Gold Seal standards.
  • Developed job descriptions, conducted phone screenings and interviews, hired new staff and assisted with new hire documentation.
  • Trained all new hires on documentation software.
  • Translated and interpreted enrollment applications, client handbook, and risk assessment screenings in Spanish.
  • Created treatment program schedules and individual employee schedules.
  • Interviewed clients during intake to collect personal data. Data included demographics, release of information forms, and any other pertinent information.
  • Explained the rights, responsibilities, and expectations of the treatment program to clients both in English and Spanish.
  • Supervised adolescent group facilitators.
  • Participated in clinical staffing.
  • Lead youth peer support groups.
  • Marketing on a weekly basis, created flyers and brochures for various facility events, as well as create and conduct presentation for meetings about the facility's services.
  • Gathered resources from varies communities to better educate and assist clients.
  • Supported CEO in administrative duties as needed.

Certified Peer Support Specialist

Recovery In Motion
Twin Falls, ID
12.2019 - 07.2020
  • Supported adults who struggle with mental health, psychological trauma, or substance use.
  • Assisted peers in articulating their goals for recovery.
  • Helping them monitor their progress, supporting them in their treatment, modeling effective coping techniques and self-help strategies based on lived experience.
  • Supported them in advocating for themselves to obtain effective services.
  • Developed and implemented peer centered recovery wellness plans.

Juvenile Detention Officer

Mini-Cassia Juvenile Detention Center
Rupert, ID
01.2016 - 01.2019
  • Monitored the activities of inmates in the county juvenile detention facility to ensure the safety and security of the facility and to ensure standards, policies, and procedures are implemented and followed.
  • Processed new inmates into the juvenile detention center, including ensuring charges and other documents are correct and complete, height, weight, fingerprinting, photography, physical search, drug/ alcohol testing, preparing documents and records, data entry, housing assignment, clothing issuance, inmate orientation, and related booking duties.
  • Performed release duties, including checking court orders, records, and related paperwork to ensure proper disposition; logging release data into central computer; following all release procedures and protocols.
  • Monitored and logged inmate incoming and outgoing mail, telephone calls, and visitation, ensuring they meet established and approved protocols.
  • Maintained facility security by patrolling the secure areas within and around the juvenile detention center, following policies, procedures, and established timelines.
  • Maintained facility security by performing physical searches of inmates and their rooms.
  • Monitored inmate behavior in a variety of situations, including assigned housing, classroom, exercise, dining, recreation areas, and related secure areas.
  • Monitored and logged inmate activities and movements in a variety of situations, including education and recreation; cleaning; mealtimes; showering; interactions with other inmates, teachers, officers, and counselors; contact visitation; and telephone calls.
  • Administered disciplinary actions and held inmates accountable for their actions and behavior, as needed, following facility policies, procedures, and protocols.
  • Performed observation checks on inmates in their cells following prescribed time intervals, including inmates on medical, suicide, or other status requiring more frequent checks.
  • Performed census count to determine facility population and that inmates are accounted for.
  • Took inventory of items and equipment (utensils, keys, radios, and other listed items) at beginning and end of shift.
  • Performed interior and perimeter security checks, including use of security cameras.
  • Transported and escorted inmates within the facility and to court hearings, legal proceedings, and other designated appearances.
  • Supervised inmate hygiene, including showers, clean clothing, laundry, and procedures to prevent spread of communicable diseases.
  • Determined if inmates are ill or injured and obtains medical assistance when needed, including transporting inmate for medical attention.
  • Participated in ongoing training including, but not limited to, emergency responses, drills, escapes, inmate disturbances, and related incidents.
  • Performed all work duties and activities in accordance with federal, state, county, and department statutes, laws, ordinances, policies, procedures, and safety practices.
  • Responded to Commissioners', elected officials', county employees' and citizens' questions and comments in a courteous and timely manner.
  • Communicated and coordinated regularly with appropriate co-workers to maximize the effectiveness and efficiency of interdepartmental operations and activities.
  • Maintained strict confidentiality in all cases.
  • Performed PHQ-9 assessments.
  • Used proper de-escalation techniques to reduce stressful situations.

Activity Aide

Countryside Care and Rehabilitation
Rupert, ID
06.2016 - 01.2019
  • Provided clear instruction to activity and residents to ensure fun and safety.
  • Enhanced activity strategies to help users of different ability levels engage in activities.
  • Diffused tense situations using active listening skills to resolve issues.
  • Encouraged full participation in activities from all attendees, which helped drive.
  • Excitement.
  • Transported and escorted residents to and from activities and on field trips.
  • Managed scheduled events to maximize activities and attendance.

Education

High School Diploma -

Minico Senior High School
Rupert, ID
05.2008

Associate of Applied Science - Psychology

College of Southern Idaho
Twin Falls, ID

Skills

  • Compliance Monitoring
  • Administrative Support
  • Customer Service
  • Organizational Skills
  • Policy Development
  • Crisis management
  • Training and development
  • Communication skills
  • Data entry
  • Supervising experience
  • Problem-solving
  • Data management
  • Reliability
  • Public Relations
  • Microsoft Office, Word and Excel
  • Relationship building
  • Recruitment
  • Schedule Management
  • New Hire Onboarding
  • Background Checks

Certification

  • Certified Strengthening Families Facilitator
  • Youth Mental Health First Aid Instructor
  • Certified Peer Support Specialist
  • Certified Youth Support Specialist
  • Certified Provisional Recovery Coach
  • National Certified Trainer in Strengthening Families Protective Factors Framework
  • Assistance with Medication Certified
  • First Aid
  • CPR

Accomplishments

  • 2022 ICADD Mark Emerson Memorial Student Scholarship recipient
  • 2022 Strengthening Families Protective Factors Framework Scholarship recipient

Trainings

  • Introduction to Motivational Interviewing
  • Introduction to Trauma-Informed Care
  • Maintaining Professional Boundaries
  • Writing Progress Notes 101
  • Crisis Management Across Health and Human Services
  • Writing Effective Incident Reports

Languages

Spanish
Native/ Bilingual

Timeline

Staffing Coordinator

Gem State Staffing
02.2024 - Current

Adolescent Treatment Director/Student SUDA

Embrace Life Recovery Center
07.2020 - 07.2022

Certified Peer Support Specialist

Recovery In Motion
12.2019 - 07.2020

Strengthening Families Facilitator

Minidoka Juvenile Probation
01.2018 - 05.2023

Activity Aide

Countryside Care and Rehabilitation
06.2016 - 01.2019

Juvenile Detention Officer

Mini-Cassia Juvenile Detention Center
01.2016 - 01.2019

High School Diploma -

Minico Senior High School

Associate of Applied Science - Psychology

College of Southern Idaho
Jeanette Quinn