Jeanette Rapoza
San Diego,CA
Summary
I have been in this industry for eighteen years now and managed in some level for at least a third of those years. I know all the tricks and people to ensure a fast growing and successful business and I am also a huge Insomniac lover. From Tiesto, to Wasted Penguinz, to Kristina Sky, to Dash Berlin (now Jeffrey Sutorius) I know all the main artists and all of the genres and their sub-genres. EDC Las Vegas is home to me and teaches people to embrace love and friendship like nowhere else.
Even though I have returned to bartending and been out of management for the past five years I firmly believe that I would make an excellent General Manager for Nova. Sales, leadership, knowledge, and experience can be found in many applicants but the love for the music and what Insomniac embodies can only be found in someone like me.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Bartender
Premier Food Services (SMG)
Del Mar, CA
07.2007 - Current
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Set up bars from scratch and made orders to stock it for that one day it was there to make $15,000 in sales.
- VIP customer service for elite clientele.
Assistant General Manager
East Village Tavern Bowl
San Diego, CA
10.2016 - 03.2018
- Increased sales by 30%, decreased labor by 10% and also decreased comps by 4%.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Bar and Floor Manager
Oggi's Pizza & Brewing Company
Vista, CA
10.2014 - 02.2016
- Helped open this location working closely with staff and reps to provide an excellent beer and cocktail line-up which allowed us to get out of the red in less than 18 months.
- Established and optimized schedules while working the floor to streamline labor costs and improve customer relations.
- Recruited and retained top talent, while providing positive feedback and rewarding superior performance.
- Made personal recommendations for customers by sharing product knowledge and demonstrating product.
Education
Associate of Arts - General Education
San Diego State University
San Diego, CASanta Rosa Bartending Academy
Santa Rosa, CA2003
Skills
- Recruitment and Hiring
- Training Management
- Cost Reduction
- Staff Scheduling
- POS Terminal Operations
- Sales Promotion
- Problem Anticipation and Resolution
- Special Promotions Planning
- Team Leadership
Certification
Serve Safe Food and Alcohol Sales certified
LEAD certified
Trained in Aloha programming
Timeline
Assistant General Manager
East Village Tavern Bowl
10.2016 - 03.2018
Bar and Floor Manager
Oggi's Pizza & Brewing Company
10.2014 - 02.2016
Bartender
Premier Food Services (SMG)
07.2007 - Current
Associate of Arts - General Education
San Diego State University
Santa Rosa Bartending Academy